Airtel — Airtel steals money and never turns back to any response | |||||
Hi, I recently applied for airtel broadband connection through online and after 2 days an airtel person came to my place to pickup the Money, ID. Photo for documentation purposes. The Airtel person didn't even full up the form but he gave me a blank airtel form paper which fortunately had some carbon prints while he took note of me on a white paper. After that he said the connection will be done in 3 to 5 days but its been 17 days and I haven't got the broadband connection. I tried to call him but he did not pick the call for ever. I finally decided to complaint this to airtel suppose but that didn't work as usual like a garbage service. Although I didn't give up and started complaining to AIRTEL NODAL OFFICE, then still its worst service than ever. One of the email from nodal office addressing me in a different name which is not my registered name. This is the Office and the name of a person who took the money and never returned it. Name: Siddharth, Phone:[protected] Now I lost my Rs. 1100/- Money, Documents, Photo. I am too worried about my documents instead the money, because I think they are probably selling my Documents to some other kind of 3rd parties. For Forum Users: I have uploaded the image of the blank forum which I received from the pathetic aritel executive. In fact airtel doesn't have any qualified employees to handle the customers. Please check the documents. For my security purpose I will have to cover my name and number. DON"T EVERY CHOOSE AIRTEL, IT IS A TOTAL FRAUD AND SCAM BROADBAND SERVICE PROVIDER. THERE ARE MISLEADING ADVERTISERS TOO. Was this information helpful? | |||||
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9 Comments | |||||
Comments
Dear Customer,
This is with reference to your post dated 3 December 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 3 December 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is what your problem. I mentioned all my details including my mobile number but you people just ignore my messages and do not respond to it. Perhaps I do not want to waste my time by calling your irresponsible customer support and explaining my problem from the scratch and getting the invaluable new reference number for that. I am just trying to keep my email records for legal investigation purpose.
By the way even airtel's nodal office customer service is too pathetic.
I should probably alert people on facebook, twitter and other social media networks about this. At-least people could be aware of it.
I have attached a screenshot of airtel support and myself with so many worthless reference numbers.
By the way even airtel's nodal office customer service is too pathetic.
I should probably alert people on facebook, twitter and other social media networks about this. At-least people could be aware of it.
I have attached a screenshot of airtel support and myself with so many worthless reference numbers.
These Airtel people don't even know with which customer they are communicating with. It is the 4th wrong email communication they've been handling. In fact I explained them it is not my account and still they are sending the complaint emails to me. I think Airtel is trying to cover by sending those fake emails to me in order to prevent legal action against Airtel to themselves.
Please check one of the screenshot.
Don't Ever use Airtel services.
Please check one of the screenshot.
Don't Ever use Airtel services.
These Airtel people don't even know with which customer they are communicating with. It is the 4th wrong email communication they've been handling. In fact I explained them it is not my account and still they are sending the complaint emails to me. I think Airtel is trying to cover by sending those fake emails to me in order to prevent legal action against Airtel to themselves.
Please check one of the screenshot.
Don't Ever use Airtel services.
Please check one of the screenshot.
Don't Ever use Airtel services.
Dear Customer,
This is with reference to your post dated 3 December 2015.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 3 December 2015.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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Government should take serious action on Airtel's fraudulent activities and pathetic service.