[Resolved] Airtel — Airtel supporting the financial fraud across india with its customers

chat2amit

from Gurgaon, Haryana

Address:	Gurgaon, Haryana, 122017
Website:	AIRTEL.IN

Airtel si highly insecure and irresponsible company. It is so negligent that to reduce work of its back office team; it published simple tips to play with sim information and data by publishing articles like below on website which can be accessed bye everybody including frauds;

http://mobileplansindia.in/activate-airtel-4g-sim-card/;

I do not want to publish bad foul words to abuse sunil mittal the ceo of airtel; so i simple call him a fraud and cheat; who si playing with customer data nd might be stealing or selling customer account data by telecom technology

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Jul 21, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

May 30, 2017

Updated by chat2amit Airtel customer executive has hacked my sim; and due to security risk;

airtel customer care officers/back office airtel staff has access to all your identity docs and they know your number;

on 28th may airtel customer care officer called me to take my verification and after that my sim was inactive;

i suspected something wrong and yesterday(28th may 2017) i called up airtel customer care and blocked my no around 7:30 pm.

But despite my consent and me giving any request to reactivate my sim no [protected], my sim was reactivated and used;

this is a security breach as some one from airtel customer care is mis-using my sim phone;

but despite my multiple requests. Airtel behaved carelessly behaving and did not do permanent blocking;

airtel appellate team called me and told that someone from airtel is reactivating my card for wrong sue despite my blocking and so my sim is not getting blocked;

due to this one lakh rupees is debited from my account by fraudulent airtel customer care representative

i am not sure if sunil mittal ceo of airtel is behind these scams and just airtel customer care executives;

i have a feeling that it is at senior level the scams and fraud are happening, as the airetl executives hack you sim and get otp and pin of you mobile from bank account linked to mobile and then do fraudulent transactions in your account.,

i have reported f.I.R against airtel due to breaching;

Jun 04, 2017

Updated by chat2amit Post : AXIS BANK A CHEAT BANK(AXIS BANK SHAME TO INDIA) by khurana76 - MouthShut.com http://www.mouthshut.com/blog/egccstnmrn/AXIS-BANK-A-CHEAT-BANKAXIS-BANK-SHAME-TO-INDIA

Verified Support

Jun 06, 2017

Airtel Customer Care's response Dear Amit,

This is with reference to your post dated 29 May 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jun 19, 2017

Airtel Customer Care's response Dear Amit,

This is with reference to your post dated 29 June 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd