Airtel — airtel wrong number recharge reversal

Address:

560058

Sir
While recharging on paytm, i entered the wrong number and recharged 2000. On querying paytm, they said to contact operator with the operator reference number (Transaction id mentioned below). Please help me reverse the amount. I have also tried 'wrc (Wrongno) (Transid) (Amt) (Correctno)' send to 59109 message. It responded as no keyword found.

Both the numbers are mine only.

I tried reaching for customer care executive through every number i could find on the internet for airtel customer care. (121, 198) none of them could give me any option for speaking with a human.

Date-05.12.2017

Correct mobile number-[protected] postpaid

Wrong mobile number-[protected] prepaid

Amount -2000

Transaction id[protected]
Pls help to resolve sir