[Resolved] Airtel — airtel wrong recharge reversal

Vishal Karve

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560037

While recharging on paytm, i entered the wrong number and recharged 500. On querying paytm, it said to contact operator with the operator reference number (Transaction id mentioned below). Please help me reverse the amount. I have also tried 'wrc (Wrongno) (Transid) (Amt) (Correctno)' send to 59109 message. It responded as no keyword found.
I tried reaching for customer care executive through every number i could find on the internet for airtel customer care. (121, 198) none of them could give me any option for speaking with a human.

Date-08/07/2017

Correct mobile number-[protected]

Wrong mobile number-[protected]

Amount -500

Transaction id-[protected]

+1 photos

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Aug 29, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2017

Airtel Customer Care's response Dear Vishal,

This is with reference to your post, dated 17 July 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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