[Resolved]  Airtel — Airtel Xstream Fiber router not reinstalled even after 25 days of account reactivation

Address: 3rd Cross, Saptagiri, Badavani, Gaddankeri, Bagalkot

I had an Airtel Xstream Fiber connection which became inactive around 3 months ago. During that period, Airtel collected my router/modem.

I recharged and reactivated my account 25 days ago, but even after several follow-ups, the router has not been reinstalled.

I have already raised complaints through the Airtel Thanks app and customer care but no resolution yet.

Kindly look into this matter urgently and reinstall my router/modem as my account is already active and paid.

in uploaded Photo without contact its auto status updated issuse resolved but the issuse was not resolved yet.
here is all my complaints request IDs:
[protected] - not resolved
[protected] - not resolved
[protected] - not resolved
[protected] - not resolved
[protected] - not resolved
[protected] - not resolved

Account No:[protected]
Location: Bagalkot, Karnataka

Please resolve this at the earliest.
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Oct 25, 2025
Complaint marked as Resolved 
today i got router finally
Airtel customer support has been notified about the posted complaint.
 
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