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Airtel
Bharti Airtel Ltd.
Customer satisfaction rating: 47%
Submit a Complaint
43583
COMPLAINTS

Airtel Customer Care

Bharti Airtel Ltd.

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Address
20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
8157
down
2871

Phone:
Phone:
up
4229
down
1776
+91 11 4266 6500  [Head Office]
up
1882
down
961
+91 11 4666 6100  [Head Office]
up
1059
down
752

Additional info
Customer satisfaction rating
47%
Complaints
43583
Pending
0
Resolved
19568
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

Airtel Complaints & Reviews

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Airtel — Airtel is not refunding money for not providing new broadband connection

 Srinyr on Sep 9, 2020
Airtel Support engineer took the installation request  and charged an amount 5232/-  on 13-Aug-2020 for 6 months v-fiber...

Airtel — Refund of Rs. 1000

 Dr.R.K JAT on Sep 9, 2020
Sir/madam,
I have a airtel fixed landline -[protected]. I paid my land line bill through airtel money mobile app with...

Airtel — Online recharge failed but amount deducted from bank [Resolved]

 Singhjack on Sep 9, 2020
I have recharged my mobile number [protected] through bhimupi for rs. 209 on 9th september 2020 and received an sms with transaction...

Airtel — Complaining of wrong recharge for airtel dth

 pynskhem on Sep 8, 2020
Wrong recharge for customer id [protected]
Transaction id mbk[protected]
Amount: rs 500
Date:[protected]...

 fred95 on Sep 8, 2020
Sir/madam,
Just now i registered a complaint regarding my internet data recharge but when i click submit, your website is buffering endlessly. Could you please tell your it personnel to look into it as it is difficult for us to register a complaint if your network is not working

Complaint Status


[Sep 08, 2020] Airtel customer support has been notified about the posted complaint.
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     fred95 on Sep 8, 2020
    Sir/madam,
    as referred in the subject i want to register a complaint for my airtel registered number. sir yesterday, the 07th of September of the year 2020, i recharge my validity with a Rs 49 talktime with the validity of 28 days and i also recharge my internet data of Rs 98. though payments for both have been deducted from my bank account but i still could not make any calls or use internet. i checked the airtel thanks app in my mobile and its showing nil in my data indicator. please help me at the earliest.

    my phone number is [protected] and my internet data recharge transaction id is [protected]. And again, i'd request you to look into it at the earliest

    Complaint Status


    [Sep 08, 2020] Airtel customer support has been notified about the posted complaint.
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      Airtel — static ip mail server issue

       Neil Sarkar on Sep 8, 2020
      I raised a complaint because the static public ip they provided me, had some issues. I configured a mail server for which...

      Airtel — No refund for failed recharge

       Aditi Bodh on Sep 8, 2020
      I did a recharge of rs 249 on airtel prepaid mobile number. The amount was deducted but the recharge did not reflect on my...

      Airtel — Broadband no closed 044 43548878

       Ganesh Kumar Gopinatha Rao on Sep 8, 2020
      Hello team, i have went to air tel office at l. B road on 5th aug 2020 and closed the broad band no[protected] and got an...

       Lolita Dias on Sep 8, 2020
      I have not received my refund, airtel claims they have sent refund via cheque
      Sometimes neft, i haven't received it

      Complaint Status


      [Sep 08, 2020] Airtel customer support has been notified about the posted complaint.
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        Airtel — unable to confirming my email id to mobile no to get an esim

         Chinmay.b on Sep 8, 2020
        Its been frustrating 2 weeks just to find a method to connect my email id to telephone no - though on the airtel thanks app...
        Complaint comments  Comments  (1)

        Airtel — complain about fastag

         Sanket Hushe on Sep 7, 2020
        I have ordered the fastag from airtel thanks app and got the product at start of september month and today is 7th september...

         Jjaannkkiittaa on Sep 7, 2020
        HI, transction I'd [protected], on[protected] I have performed a wrong recharge. Please try to refund the cash (598rs) or do it on correct no. Tried numerous times to contact service care no. but no one responded.

        Complaint Status


        [Sep 07, 2020] Airtel customer support has been notified about the posted complaint.
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           kido on Sep 7, 2020
          Two weeks ago i came to know that Airtel fiber is available in my area so, i applied on the website link. The other day a guy came to visit my home to know the details and book the connection on the address, he demanded the payment right away, I agreed and paid the money on the generated link. I got the assurance that the connection will be installed within 72 hours. After 3 days with no follow up on their behalf i contacted the same person who came to visit the address and he said their is testing to be done and a fault came up and will be rectified in 2 days. I waited those three days including the weekends after that. I though i finally be getting the connection today but as, i contacted him he gave me other error has occurred while testing, I said i did not sign up for these excuses. I still wait for my new connection this is really a shame that a consumer is treated like a dirt on the ground.

          Complaint Status


          [Sep 07, 2020] Airtel customer support has been notified about the posted complaint.
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            Airtel — complaint against new broadband connection or on employees

             Mohitchugh123 on Sep 7, 2020
            Dear team,

            If your person or your company unable to give us a proper service than please shut-down your broadband...

             tosit on Sep 7, 2020
            My daughter is suffering to join zoom online classes due to the unstable connectivity of airtel. I had several complaints but no response & solution from airtel. I am seeking your support here to resolve the issue. I wan to know who will bear this loss of studies of my daughter.

            Complaint Status


            [Sep 07, 2020] Airtel customer support has been notified about the posted complaint.
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               Sidharth sharma64 on Sep 7, 2020
              I asked Airtel Social media team immediately after activating my roaming pack if it can be cancelled immediately with pro rata charges only if I stopped using it. The team informed me that I won’t be charged anything for the back but just for the one call I made on pro rata which would be around 150 Rs. a month later airtel sends me a bill of Rs. 5000 and says the plan couldn’t be cancelled. I did not even use the roaming pack and still was asked to pay 5000 rs. months later, one of the social media executive admitted that the amount was unfairly being charged and he was removed from my project, his manager took over who not only bluntly ignored it but also misbehaved with me. I have suffered huge losses because the number was connected to all my bank accounts. I just request airtel to stop coercive activities and give me my number back.

              Complaint Status


              [Sep 07, 2020] Airtel customer support has been notified about the posted complaint.
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                 Sandeep13081996 on Sep 7, 2020
                In My village Talwal Ghazipur Uttar Pradesh have a Airtel Tower But calling strength good But internet speed not Good .
                We are able to study online class in home .we go to roof on last there a chance of online class going . But in home network good but Internet speed not good to bad.
                Please improve internet speed for my family and my village will be able to attend online class smoothly .🙏🙏🙏🙏

                Complaint Status


                [Sep 07, 2020] Airtel customer support has been notified about the posted complaint.
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                  Airtel — Inactive Sim Card [Resolved]

                   Avisek Bhattacharjee on Sep 7, 2020
                  I'm Avisek Bhattacharjee from Berhampore, West Bengal. I have two Airtel sim card no. [protected] & [protected]. & My father...

                  Airtel — Hacking rs,25000/ [Resolved]

                   basudev mookerjea on Sep 6, 2020
                  On 2/9/2020 a phone call came from no 91-[protected] saying that you will get yyour refund of rs.219/ for recharging mobile...
                  Complaint comments  Comments  (1)

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