Airtel Complaints & Reviews

I was offered a bundled plan by an Airtel agent, which included Airtel Fiber WiFi, DTH TV, and multiple OTT subscriptions under a single package. Trusting the offer, I agreed and made the payment immediately.

The next day, an engineer arrived and installed only the WiFi, stating that the DTH dish antenna would be installed the following day. However, it has now been almost 15 days, and despite multiple follow-ups with the Airtel store and their TSM, I have received nothing but false assurances. The DTH installation remains pending.

Is this how Airtel treats its customers—by making false promises and failing to deliver after taking their money?

I had taken a wifi connection in March 2022. Now after two years, I have shifted and wanted to drop my wifi connection. I have called Airtel multiple times, but they have not canceled my connection and keep on sending me bills. Their recovery agents are very rude to us and despite numerous requests, they have recovered money from me by threatening me. I paid the bill of 1767, and they had committed to square up my connection, but the bills...

We are phasing tempreture issue...

I recharged my Airtel DTH with ₹258 for the Tamil SD pack on January 13, 2025, which was supposed to be valid for 30 days. However, my service was unexpectedly disconnected on February 4, 2025, after only 20–22 days.

Upon contacting customer care for clarification, I was informed that the amount was adjusted due to the inclusion of three HD à la carte channels. However, during the entire recharge period, I'm not get viewed any HD channels specifically no: 755 Sun HD. Additionally, Airtel's own interface indicates that HD channels require a separate recharge, yet my amount was deducted without my knowledge.

I was unaware that previously selected à la carte channels would continue to be charged with every new recharge, and there were no notifications or billing details reflecting this. This lack of transparency makes it difficult for customers to track deductions and ensure they are paying only for services they intend to use.

I request an immediate resolution, including either a refund for the deducted amount or an extension of my Tamil SD pack for the remaining validity period. Additionally, I urge Airtel to improve its communication regarding auto-renewals of à la carte channels to prevent similar issues for other customers.

Hi I had subscribed for a channel in the month of jan2025 and the subscription charges are levied but from Feb even tho the charges are levied the channel does not exist ..

I called airtel dth consumer complain multiple times they state it's their server problem and will fix by 24 hr but no change ...

Y in india these big shot cheat the consumer I believe because even tho we complain no charges is taken against...

Network very poor and internet not working phone calls not properly voice...

For mobile phone services I am getting UCC and raised several complaints but they are always closed giving irresponsible vague reply that their records don't show any such UCC where as they claim to be first fight against spam network and DTH service is not far behind their charges for reinstallation with new odu is 600 all inclusive and cable at actual 8 Rs mtr as confirmed at the time of placing request[protected] but their installation...

Hi,

I recharged for the amount of Rs. 2998. It is not showing up.

Could you please look into it and resolve.

BIL/RCHG/[protected]/AIRTEL

Thanks
Naresh M...

For past 7 months I am visiting airtel showroom to add my wife number into my family group postpaid plan. They are not responding properly, instead of adding my wife number into my family cug postpaid plan. They changed my bill plan from Rs. 999 to Rs. 1199. They fooled me to do their sales target. Now again they are asking to upgrade into another for adding my wife number into my postpaid group plan. So many complaints I did, so many emails...

I bought and paid successfully for a Rs 211 prepaid package for my Airtel sim but it is not reflecting on my phone....

Airtel janjgir pura process ke bad bhi saptah bhar se sim chalu nahi kar rahi.

I am using a corporate SIM. Since I am retired now, the company where I was working has given authorization to release the SIM on my name.

Despite all formalities completed, AIRTEL is not accepting the port request, nor they are rejecting my application....

I am writing to formally lodge a complaint against Airtel Xtream Fibre regarding a breach of promised internet speeds under my subscribed plan. Despite paying for a 200 Mbps plan with a 1:1 speed ratio (upload = download speeds), I have been experiencing unacceptable upload speeds of 4–10 Mbps for the past two months.

Complaint Details:
Service Provider: Airtel Xtream Fibre
Plan: 200 Mbps Annual Pack (Paid in...

Hi,

I just recharged a few minutes before. But I seen that my data balance is deducted with 200MB.

Recharged pack details - 1.5GB/Day, Unlimited Voice, 100 SMS for 28 days.

But in a minute, without usage the how the data deducted, that I need to know. I'm using the jio network for data purpose using hotspot connection. After recharge of Airtel number, without using the mobile data, it shows me...

Respected team Airtel

This is Anup Kumar from Mainpuri I am use Airtel mobile service from the last 3 year and I really appreciate your work but for the last 3 month there is some technical issue with me and I am not getting proper network signals in my area and not able to make phone class
And getting call drops mostly and the data mobile data speed is also poor internet my area so I raised the complaint to Airtel customer...

I purchased an Airtel sim - [protected] 8 years ago. while purchasing, I gave all the necessary documents to the retailer. recently on 24th Dec 2024, I lost my mobile in a theft. When I went to get back my number the Airtel store authorities denied it and said that it's registered on some Srinivasulu name.

I have provided the necessary documents to the Airtel store management still they are still not helping me get back my...

I am writing to report a serious issue with Airtel regarding the re-KYC process for my mobile number **[protected]**. My outgoing services have been barred since 3rd January 2025 due to pending re-KYC, and despite multiple attempts to resolve this, no solution has been provided Key Details:
- Re-KYC Reference ID: RV[protected]L
- Date of KYC Initiation: 3rd January 2025
- Service Provider: Airtel
- Circle: Uttar...

My Airtel number [[protected]], since that day I've been facing network issues which is very poor. Also my family members are having an airtel sim too. Facing a problem on all sim of airtel. If call connects, then I'm unable to talk properly inside room, I've to go outside for better connection...

Hallo Team,

I have recharged mobile prepaid plan with Rs.121 on 31st Dec 2024. It is visible in the Transaction History but the app dashboard mentions pan expired on 31st Dec 2024.

IVR chat is ridiculous and there is no helpline via email or call. App is pretty complicated in addition to increased plan amount often.

SMS are not reaching the account even after the recharge. In this digital world...

I have airtel dish tv plan. My customer id : [protected]. My digital service is getting intrupputed every second month with no signal error. Every time I m calling to customer care and they are sending engineer and charging 150 rupees. Every time I am paying amount but same price blemish exists again and again. They are making money by this way. Currently I m facing same issue no signal. I have called to cutomer care and escalate same issue to the support team and mentioned that i m not paying any single amount to this time to resolve problem because it is repetitive problem and u are charging money every time. But they are not accepting this. I have all bills and communication record of customer service Center. Although they are not arranging call back after 24 hours as well. Plz help me out from the cheater company airtel Digitaltv