Submit a Complaint
Claimed

Airtel Complaints & Reviews

www.airtel.in
2.1
Updated: May 3, 2025
Complaints 54612
Resolved
21965
Unresolved
32647
Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Airtel

Recently resolved complaints

View all complaints

Most useful reviews

Featured stories

Airtel reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Surya selvan
May 15, 2024
May 16, 2024
This thread was updated on May 16, 2024
Report
Copy

Need Wrong number recharge reversal

Did recharge on wrong number, need it to reverse to valid number...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
mahesh.nukarapu
from machilipatnam, Andhra Pradesh
May 10, 2024
May 10, 2024
This thread was updated on May 10, 2024
Report
Copy

Address: No 16-486, Valanthapalem, Machilipatnam 521001

Iam using airtel fastag for my four wheeler AP16CS8033 from 2020, though sufficient balance available in my airtel wallet but airtel fastag got blacklisted and when i check fastag status it is showing as " your tag is closed " in NPCI website. When i approached airtel office in machilipatnam they said they are not aware of fastag related issues and there is no person available in the store to address such grievances. I had to pay cash at toll plazas for this sudden blacklisting of my fastag. It even wasted our time at toll plazas. There is no intimation or any infromation provided in my airtel thanks app. I request airtel to re activate my fastag. I wanted to know how my fastag was closed without any information.

Mahesh N
Cell No [protected]
Airtel customer support has been notified about the posted complaint.
May 10, 2024
Updated by mahesh.nukarapu Wrongly posted vehicle No. Please treat vehicle no as AP16CS5688.

Iam using airtel fastag for my four wheeler AP16CS5688 from 2020, though sufficient balance available in my airtel wallet but airtel fastag got blacklisted and when i check fastag status it is showing as " your tag is closed " in NPCI website. When i approached airtel office in machilipatnam they said they are not aware of fastag related issues and there is no person available in the store to address such grievances. I had to pay cash at toll plazas for this sudden blacklisting of my fastag. It even wasted our time at toll plazas. There is no intimation or any infromation provided in my airtel thanks app. I request airtel to re activate my fastag. I wanted to know how my fastag was closed without any information.

Mahesh N
Cell No [protected]
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    vinodprajapati6378
    from Jaipur, Rajasthan
    May 9, 2024
    May 9, 2024
    This thread was updated on May 9, 2024
    Report
    Copy

    Airtel mitra lapu suspended

    Address: 230 manglam enclve vijaypura nanosar jhotwara

    Hi my airtel mitra lapu suspende please chek and unsuspend my airtel mitra lapu ...lapu number/[protected]...shop name/shivani telecom...
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    C
    CHAITANYA AVASARALA
    May 9, 2024
    Report
    Copy

    Unfair and fake International roaming bill

    All fake International roaming bills for non usage too. Mobile clearly says no usage and the Airtel says lot o[censored]sage. In last one year, they charged 34909 rs from me...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    R
    Rajnish12345
    May 8, 2024
    May 8, 2024
    This thread was updated on May 8, 2024
    Report
    Copy

    I have done recharge of RS 666 accidently on [protected] through CRED mobile app.
    I talked with airtel, and cred both refuse to refund or transfer in my original number.
    Kindly help me to getting refund or recharge on my original number [protected].
    this happened because that number was saved in my mobile by same name
    Airtel customer support has been notified about the posted complaint.
    May 08, 2024
    Updated by Rajnish12345     Transction id of recharge is :- PU014129WX85QXUJ6410
    order id :- YX2456XD8L4R
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      pudrrr
      May 2, 2024
      May 7, 2024
      This thread was updated on May 7, 2024
      Report
      Copy

      Unable to receive SMS since over a month

      Address: GOA

      Airtel has blocked my incoming SMS functionality. Since submitting a Mobile Number Portability (MNP) request, I have been unable to receive any SMS messages. Additionally, I did not receive the MNP porting code. Subsequently, I decided to continue using Airtel as my service provider. However, since that time, I have been unable to receive SMS messages from any phone number, including one-time passwords (OTPs) and personal messages. I am deeply...
      Helpful
      3 other people found this review helpful
      3 found this helpful
      Write a comment
      Report
      Copy
      H
      hapiedreams
      May 2, 2024
      Resolved
      Report
      Copy
      Resolved

      Airtel DTH fraud

      Address: Airtel.com

      2023 April i brought Airtel black plan with broadband and DTH.
      Today may 1st just one year completed and the dth set of box make a problem .
      I make a complaint I got a technician visit and the person said that it's a software issue. It is the device and they are giving a replacement. Yas me to pay 600 rupees since my box one year warranty period has been expired. I don't understand how come this happen exactly on the next month...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      P
      Panoti
      from Bolpur, West Bengal
      Apr 22, 2024
      Apr 22, 2024
      This thread was updated on Apr 22, 2024
      Report
      Copy

      Address: MOHIDAPUR, Binuria, Bolpur, birbhum, west Bengal, India, 731236.

      Immediately stop the tower that you are installing at Mohidapur Village Birbhum District West Bengal,
      People living in nearby houses will have to suffer a lot,
      The people of the neighborhood wrote the application and signed it and filed a complaint in the bdo office, SD office, Panchayat office, Pollution office,
      If you don't stop working immediately, you will face many problems.

      We have attached the receipt copy of the application to this complaint.
      +8 photos
      Airtel customer support has been notified about the posted complaint.
      Apr 22, 2024
      Updated by Panoti       Respected sir / madam,

      Immediately stop the tower that you are installing at Mohidapur Village Birbhum District West Bengal,
      People living in nearby houses will have to suffer a lot,
      The people of the neighborhood wrote the application and signed it and filed a complaint in the bdo office, SD office, Panchayat office, Pollution office,
      If you don't stop working immediately, you will face many problems.

      We have attached the receipt copy of the application to this complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Avinash Nadh
        Apr 22, 2024
        Report
        Copy

        unnecessary bill generation and not giving exit

        Address: Vizag, Viman nagar

        I have purchased airtel black - Broadband + DTH connection. I purchase plan for 3 months. Since im dissatisfied with the service, I asked for service disconnection. Since then im struggling to disconnect the service. They are billing for 2 months which i have not used. I talked with multiple agents but give no resolution. Im stressed in explaining to people about the issue. Every single day these people call and ask me to pay the bill. But...
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        S
        Siva baskaran
        from Chennai, Tamil Nadu
        Apr 20, 2024
        Report
        Copy

        Address: Near me
        Website: www.airtel.com

        Daily data pack is reducing while using 5G. once daily data pack is get resolved overed . 5G is not working, I'm recharged with 5G plan so, kindly consider my issue and try to fix it. Thankyou
        Airtel customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rajesh Raj Ray
          Apr 20, 2024
          Report
          Copy

          Internet recharge issue

          I've recharged my Airtel Broad Band serivice for 1 year on 28th Novemver 2023 using Airtel Thanks application. But its reflecting my account is showing its going to be expired on 24th April 2024.

          I've called their customer care and inqured abouth this issue but they didn't provide me proper solution nor they extend my service period.

          When I raised a ticket to refund the balance amount they closed...
          +1 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          S
          siva900
          Apr 20, 2024
          Apr 20, 2024
          This thread was updated on Apr 20, 2024
          Report
          Copy

          Unsolicited Internet bill

          I have been an Airtel Internet customer since 2022. I have been paying my bills in advance on a six monthly basis. In August 2023 I paid my six monthly advance payment to last until February 2024. In September 2023 Internet stopped working. I file d a complaint. They said it will be back on but did not happen. In October 2023 I called Airtel and spoke to them. Still no solution. In December 2023 I filed a complaint again and asked them to...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          M
          Maddy9127
          Apr 17, 2024
          Report
          Copy

          Address: #837, GALI NO. 7 Kailash Nagar, Near Kahlon Farm NAYAGAON

          I am lodging a complaint against Airtel regarding their poor service and failure to address my ongoing connectivity issues despite multiple complaints and escalations. I have paid an advance amount of 3300/- for the Airtel Xtreme Fiber service, which is not being provided as promised. Engineers have visited but the problem persists, causing significant inconvenience. Contact details were shared as requested, but no response has been received. I demand a swift resolution to my connectivity issues, a full refund of the advance payment of 3300/-, and appropriate compensation for the inconvenience caused.
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            RaghavGoyal
            Apr 15, 2024
            Report
            Copy

            Website: www.airtel.in

            I've a broadband connection from Airtel.
            The internet is not working for last 5 days now and intermittently working before that.

            I've raised complaint for the same and tried to follow up on the same. Neither the issue is resolved nor my queries are being answered to the satisfaction. The customer care department is not giving any response, nor are they providing the contact details of the technical staff.

            Due to internet not working, I'm facing multiple issues, like my work and home office is hampered. I want a justified compensation for the trouble caused and immediate restoration of the internet service.
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              venkatesh8885358077
              from Hyderabad, Andhra Pradesh
              Apr 13, 2024
              Report
              Copy

              complaint regarding misleading practices and false promises by airtel

              Address: Hyderabad.

              Dear Sir.Madam,

              I hope this email finds you well. I am writing to express my deep disappointment and frustration regarding the misleading practices and false promises made by Airtel, a company that prides itself on providing quality service to its customers.

              In January, I recharged my Airtel account with INR 666, enticed by the benefits advertised, particularly the access to the Apollo circle 24/7 service. However,...
              +3 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              M
              mydear
              Apr 10, 2024
              Report
              Copy

              Airtel xtreamfiber 04416494180 cancellation refund

              Airtel fiber: [protected]
              connection deactivated: 22/11/2023
              amount to be refund: Rs. 957.36

              till date did not receive my refund amount after disconnecting my airtel fiber...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              I
              infosdfv
              Apr 10, 2024
              Report
              Copy

              recharged on wrong airtel mobile number

              Dear team,
              Hi i am riyal suthar, recently i have did a recharge transaction through airtel (Airtel Thanks app). But by mistack i have entered wrong number during the transaction.
              Kindly reverse the same in correct mobile no.
              i message to "51619" but i got "No such keyword found"
              then
              I have already message the same information to “59109” there i got respond “service...
              +1 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              Z
              Zainnnn
              from Chandrapur, Maharashtra
              Apr 8, 2024
              Report
              Copy

              Mobile data not renewing

              Address: Binba gate chandrapur maharashtra

              I would like you to inform that my airtel internet data is not renewing from past 3 days and i have to do add ons for using my internet i hope you will take fast actions regarding this...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              M
              Mounica Yalamanchili
              Apr 7, 2024
              Report
              Copy

              Im not able to make calls despite having Talktime

              My data pack expired on 4th April and as I want to limit my data usage I opted for Talktime and recharged my mobile with ₹10/- giving me a Talktime validity of ₹7/- . But when I tried calling, my call doesn’t go through despite having balance....
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              V
              Vikky kandikatla
              Apr 7, 2024
              Apr 7, 2024
              This thread was updated on Apr 7, 2024
              Report
              Copy

              Iam using airtel xstream fiber internet in my house last month (March) i recharged 200 mbps of worth 1179 due to it had benfit of amazon prime membership of 1 year. This month i recharged a lower plan of 40 mbps of worth 589 due to this they revoked my amazon prime membership stating you have migrated to lower plan. I reached to customer care they are not responding. This is illegal by cheating the customers by showing false benfits to attract customers
              Airtel customer support has been notified about the posted complaint.
              Apr 07, 2024
              Updated by Vikky kandikatla               it is not resolved yet
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit

                Related businesses

                MobileTopUp.co.in
                1.7
                (86)
                Matrix Cellular
                3.3
                (387)
                Kabir Communications
                1
                (2)