Airtel Customer Care
Bharti Airtel Ltd.
Customer satisfaction rating: 29%
Submit a Complaint

Airtel Customer Care

Bharti Airtel Ltd.

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore District
India - 560078

Customer Care Phone Numbers and Contacts


+91 11 4266 6500  [Head Office]
+91 11 4666 6100  [Head Office]

Additional info
Customer satisfaction rating
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Airtel related photos (3074)

Airtel Complaints & Reviews

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Airtel — debit for my account is not allowed, i. e. transaction failure

 Prabuddh Saxena on Jan 13, 2018
I recently deposited an amount of rs 309 in my airtel wallet. Now when i try to do any transactions from it a notice appears and says "debit for this account is not allowed".
Cc from airtel what does it mean. Quite frankly i care less about what it means. I want you people to kindly solve my problem because i got other things to do too, i have stuck here my data plans are about to end. Please solve this problem as soon as possible....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — the worst company I have ever seen in my entire life...

 Nikhil nagrani on Jan 13, 2018
Claim no - 2751904
This company states me with saying that ur claim is rejected because my phone is having a vibration inbuilt in it and we don't cover anything if phone is slipped due to vibration i mean this company is fraud and will be soon taking a legal action because there employees don't no even a single thing what insurance means... I asked them give me the definition of insurance they are unable too and they r not giving anything in writing the only mail they have given is negligence... I mean grow up airtel that's y jio is much better than you because they only promises what they...
Complaint comments  Read comments Complaint category Insurance

Airtel — I am unable to send money through airtel money

 Mrityunjay Sanwalot on Jan 13, 2018
I have added 20000 rs in airtel money to send money to friend for need.

But when i tried transfering it shows debit is not allowed fro this account.

What does it mean. I have tried multiple times. Even i have submited adhaar number thorugh app. Please resolve the issue or return my money. I will not be using airtel money. Paytm is better.

Don't get fool guys. My registered mobile number is [protected]...
Complaint comments  Read comments Complaint category Business & Finances

Airtel — charging for vas which is not applied and asking to make payment

 Anilkt on Jan 13, 2018
Dear sir,

I am used of airtel sim post paid since four years of my mobile number. Vas service not being applied by me but getting message. Immediately asking to customer to stop but charges being asking for that vas charges of rs 125 and 75 another vas charges.

Kindly ask the service provider why activating dnd without any information or which individual demand.

Kindly confirm why i should pay for which vas nether i have used nor i have applied. Every day getting message to pay immediately.

Ak tiwari
Complaint comments  Read comments Complaint category Law & Civil Rights

Airtel — sim issue -9848898236 [Resolved]

 shravan pishike on Jan 13, 2018
There's some issue with my airtel sim card. I wasn't getting any signals. So i went to an airtel store near my office to get a new sim. They issued a new sim and said that within 4 hours services will get activated. But it has been more than 24 hours still i'm not getting any signals. I did not expect this kind of service from india's largest mobile network. Details as below:

Phone number: [protected]
Alternate number: [protected]
New sim card issued address: airtel office, kiadb export promotion industry area, itpl road, white field-560066
If the issue is not resolved...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — recharge failure after porting

 Vaseem Salman on Jan 12, 2018
Hi, airtel india i have recently ported my number from tata docomo to airtel expecting a better service @ airtel. But to my utter disbelief airtel service is pathetic, even after successfully porting my number to airtel, its been almost 48 hrs. I am not able to recharge my prepaid number, no frc, top up nothing works, always there is a message recharge failed, have tried with paytm, freecharge, bank and with, still not successful, customer care team is also not providing any resolution nor the airtel store people, its frustating to be with airtel. My number is [protected]. Please fix it...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — data booster auto renewal

 Ashish6280 on Jan 12, 2018
Since my data plan got exhausted, i have taken booster pack, to my surprise its getting auto renewed every month without notifying.

I trust on airtel before this hence i was not checking the bill every month... But its a clear breach...

I have not expected this from airtel and when i called customer care, they said that it will not be reverted back..

What does a booster means? It is supposed to be an additional data recharge which should go off automatically next month......
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — non activation of mobile no 9868874384 after more than 2 weeks ported from m. t. n. l dolphin delhi prepaid to airtel haryana circle

 Ravinder Maan on Jan 12, 2018
My mobile no above mentioned is ported out from mtnl dolphin prepaid to airtel haryana circle but mobile no [protected] is still non operative and not working inspite of various reminders mail and calls to airtel haryana circle complaint numbers and mail to nodal officer haryana and appellate authority but nothing has been done so far. By this airtel communication is loosing it's creditibility.
Waiting for prompt action.
Ravinder singh maan
Alternate no [protected]...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — sim card activation 9567040468

 Darwin George on Jan 12, 2018

I was an airtel consumer since last 10-11 years, and i was using [protected] (Prepaid) since 6 years. And used to carry it while i go abroad, lasts november 2017 i have received a sms and as per sms i recharged the above mentioned number, immediately after couple of days phone stared to show “sim card registration failed”

So very next month i came back to india and i approached one of the airtel outlet (Thoppumpady, kochi, kerala), and explained to the customer care executive about the rough experience that i have gone through. But unfortunately the...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — wrong recharge no.

 mayur kulye on Jan 12, 2018
Dear team,

Hi i am mayur kulye, recently i have did a recharge transaction through debit card. But due user interface i have entered wrong no during the transaction.

Kindly reverse the same in correct mobile no.
I have already message the same information to “59109” but i got respond “no keyword found”

Now please do the same on urgent basis…. Details are as below….

Date - 12/01/2018

Correct mobile number-[[protected]]

Wrong mobile number-[[protected]]

Amount -399...
Complaint comments  Read comments Complaint category Other

Airtel — reissue of my lost sim

 bobby.jesu on Jan 12, 2018
I have lost my postpaid sim and have blocked the calls even 2months back. My sim belongs to odisha and in karnataka when ever i am going to any of outlet they suggest me to go another retail. I belived airtel ll give best service and now i am paying the monthly charges. Could any on say i work in banglore and for getting mu sim back i have to my home town back to odisha... Please help else i have to look for some other serious options. My lost no. [protected]. Contact me on mail
Complaint comments  Read comments Complaint category Telecommunications

Airtel — mobile damage claim

 mahendra singh ajay on Jan 12, 2018
Dear sir
I have a mobile of samsung company. Model no is galaxy a9 pro. Which cost at purchasing time is 29900/-. I am customer of airtel. Airtel launch scheme for mobile protection. I taken this facility 79/- per month from airtel for mobile protection. One day my mobile damaged in court dated-9/01/2018. I claimed mobile on airtel. But after 3 days airtel told mee your claim closed due to improper handling. If i proper handling of phone than how can damaged phone.
Its fraud with mee by airtel company and they misguide mee.
Sir, i request to you please justify this issue and...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — money debited but recharge unsuccessful

 Sujal25 on Jan 12, 2018
Payment failed: your recent transaction for airtel mobile number: [protected], amount - rs. 399.0 and txn id 149487 has failed. Please click on the below link to try again.

Recharge was done through my airtel app on 5th january 2018. Money debited 399. From union bank of india ac. But yet ita not been refunded....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — airtel payment bank fraud

 Ankit kumar121 on Jan 12, 2018
Sir i want to complain against airtel company who continuously cheat to customer. I have recharged with 448 with airtel payment bank. But recharge is not done and this amount is transfered to airtel wallet. When i want to use wallet then it show your account is not allowed for debit. I complain at 400 number but problem is not resolved due to d. O. B in airtel payment bank not match with adhar d. O. B....
Complaint comments  Read comments Complaint category Banks

Airtel — network issues and bill

 Zeba Sultan on Jan 12, 2018
I have been raising complaints to airtel since i am unable to use 4 g and there is no service in my current location.

I got tired and i tried to port my number multiple times to another service provider.
Every single time i tried doing that, airtel kept giving me consolation that they will work on the issue. It has been a month and a half and the issue has not yet resolved.

Yet they are asking me to make a payment for 2 months to port my number to another service provider. My airtel account is reflecting the amount of data that is unused.

Not just...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — not able to recharge prepaid mobile

 Rajanbatra92 on Jan 12, 2018
I am not able to recharge my mobile
Airtel prepaid mobile [protected] from last many days, every time i am getting same error i. E. Transaction failed. Itried to recharge through many ways i. E. My airtel app, airtle website, 3rd party websites etc.

I have also contacted customer care many a time but not getting any satisfactory reply or solution which is very frustrating and unprofessional.

Please help asap otherwise i would like my number to be ported out please.

Complaint comments  Read comments Complaint category Telecommunications

Airtel — not able to recharge after converting from postpaid to prepaid

 Sudarshan Majumdar on Jan 12, 2018
I have converted my airtel number ([protected]) from postpaid to prepaid today. When i try to recharge error msg appears 'please enter a valid airtel number'.

I checked with the customer care as well, they said that the number is active and functional. I can receive calls but not able to make any outgoing calls because of insufficient balance. I tried to log a complaint at airtel office, but they are saying it may take more than 1 week to resolve this issue. I have been using the same number as postpaid for years. This is a very poor service from such a reputed brand. Just frustrated...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — not able to speak with airtel customer care

 Swetha Pradeep on Jan 12, 2018
Myself pradeep k v, i am not able to speak my customer care executive from my airtel prepaid no. I am old customer of airtel. I was facing the same problm for a long time. Still am facing. If i call to customer care from othr no. They tell to send a message to 121. I tried it so many times. Nothing worked out. I dont know what kind of service airtel is providing. Can u pls help me out....
Complaint comments  Read comments Complaint category Universities

Airtel — airtel connectivity needed in sector - 52 — > opposite to artemis hospital, sec 51, gurgaon

 Vasant050282 on Jan 12, 2018

This is regard to airtel connectivity - net cable wiring needed — > opposite to artemis hospital, sec 51, gurgaon, haryana 122001

I am residing in this sector - 52 from last one and half year and i have been contacted more than 3 times to customer care for broad band connection but they are saying - no setup present (Airtel net cable wiring not present) so it can't be done. This sector is fully developed now - so many new houses built up - many people are residing now. More than 15 to 20 house owner wants to take airtel broad band connection.

Complaint comments  Read comments Complaint category Broadband

Airtel — spam report

 Purba banerjee on Jan 12, 2018
I had broken my postpaid airtel sim before 1 year. I suddenly notice that someone using my ph no. I request u to block the sim. It may causes harm. So i am request u. My number was [protected]. Please block this sim card. It is spam. Please fix it as soon as possible. I am not using the sim since 1 year. I have called in this number today from my another number. Still it is active....
Complaint comments  Read comments [7]Complaint category Mobile Handsets

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