Airtel — amazon prime offer not activated

I came to know about amazon prime offer i am trying to claim it but i couldn't
Able to claim. I got the information that airtel tv app will facilitates to claim that.
But there is no option available on my airtel app. I have tried all the options to activate this offer but no use.

Airtel trying to caught the customer by giving a false offer please don't fool the customers

My post paid account no: am-[protected]
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Yeah I agree. Even I faced the same issue today. I have taken up new broadband plan yesterday and I also have a post paid number and yet they refused to activate Amazon prime. False promises as they are not able to compete with Jio I guess.
Hi @kiriti i have solved my problem by mailing to [protected]@airtel.tv .Please follow
I have been using Airtel Broadband Rs.999 since May 2017 and looks like Amazon Prime offer has been introduced since Jan 2018. Till now I have not got any notification about this. I happen to notice in My Airtel app where it shows Airtel TV free and one year Amazon Prime Subscription. I am trying to download Airtel TV app but getting "This item is not available in your country". I tried reaching customer care and have not got proper response. Many people are not aware of this plan and Airtel is trying to cheat it's customers. They have published this in news and hasn't intimated it's customers properly to avail this offer.
I recharged my prepaid Sim with Rs.699 plan (3GB/DAY) + 56 days prime membership, But unable to activate it on my Airtel Thanks App. The logo is Blurred(claim button) I called many times to the customer care but they didn't have any resolution.

Mobile: [protected]
Attaching the problem with a Screenshot

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