[Resolved] Airtel — Amount deducted but transaction failed | |||||
I tried to book a movie ticket from bookmyshow using airtel money but although my bank account was debited I did not receive any ticket. My airtel money transaction id is[protected]. my user id is [protected]. amount involved is Rs. 252/-. date of booking is December 23, 2016. SBI transaction id POS PRCH POS[protected] AIRTELMONEY MUMBAI. I have not received refund till date. Airtel has not responded to my queries. Was this information helpful? | |||||
Feb 10, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jan 04, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 4 January 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jan 09, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 4 January 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
1 Comment | |||||
Comments
42%
Complaints
54505
Pending
0
Resolved
21959
View all 54505 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Thank you.