[Resolved]  Airtel — amount deducted on toll free number call

I have an airtel prepaid connection and i have been using axis bank credit card so whenever i face any issue with axis bank credit card then i call to axis bank credit card support team.

The axis toll-free helpline numbers are below

[protected]
[protected]

But when i call from my airtel number then each time airtel company deducted amount from my balance.

I also call from my jio number then no amount detected by jio.

One more thing is that when i call to axis bank helpline and once i connect with axis helpline and the computer tells some instructions for example i mentioned below.

If you want to get information about your credit card so please press this number.
This is the time when airtel start balance deduction from computer instructions and continue deduct the amount while service executive are busy.

I am attaching a screenshot for your reference.