Airtel — amount deducted recharge not done

Airtel — amount deducted recharge not done

N navya Kamlesh from Jamnagar, Gujarat

My amount deducted but recharge not done in airtel and now 10 days passed anduhave not taken necessary steps. Recharge txn id is sent by u but no action taken by u. Really u have no proper arrangement for customer to solve their queries. I want my amount back. Plz help me solve it. And take action against airtel company. I have all proof of recharge Was this information helpful? No (0) Yes (0)
Airtel customer support has been notified about the posted complaint. Mar 28, 2019 Updated by navya Kamlesh Dear team I have tried to recharge my account through mobikwik .. And a txn id is initiated and send to me through message.. But my account is still not recharged.. Its a recharge of rs 399. It's really urgent. I will be thankful i[censored] would resolve the problem soon.. Please response fast
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Comments

Amy Icyblue

from Hyderabad, Telangana

My Airtel number is [protected]. I have been using this number for almost 4-5 years. It was active until October 2018 even when I was overseas and used to get roaming information through SMSs. All of a sudden it stopped and when I recharged my SIM in January 2019, money was deducted from my bank account but not credited to my SIM. After coming to India in March I went to Airtel office to ask about this issue. The customer 'care' rep who was absolutely carless about my concern simply told me that my number is now given to someone else and that I have to call them and ask if they want to let go my number. Only then he can give me a postpaid connection with the same number. I questioned him why my number was given to someone else without informing me atleast through an sms? Besides my main concern was that this number is associated with all my bank accounts and my sensitive bank details like OTPs and balances are being sent to that number. Of course he seemed to careless about any of my concerns and simply dusted his hands off and refused to even do anything.
This is my formal complaint to AIRTEL. If I dont see this resolved I will be taking my next step to formally complaining to consumer forum.

Ajay Rai koye pharmaceuticals

from Gorakhpur, Uttar Pradesh

Dear sir,
This is inform you that I am facing issues regarding data speed in my area.

Kindly resolve this issue as soon as possible.

Thanking You

Ajay Rai

Hanuman Nagar Colony, Bhiti

Mau- 275101

R.VigneshPandian

from Chennai, Tamil Nadu

Hi Sir,

Today morning my airtel sim card is not working. my airtel no is [protected]. No airtel tower in my mobile i try to fix network problem but still i cant use my airtel no. This is very important no in my professional please tell me the solution immediately.

Arshiyaaaa

Hi. I recharged my digital airtel tv [protected] with Rs 450. It has been 4 hours but my service has still not activated. Talked to customer support but they dont have any solution to this. This is highly unprofessional and lame attitude.

Lissom Rajkhowa

It is taking too long to activate my 4G sim but from the centre my new number is given i.e [protected] please check the number.It should be actiated fast.

Bishujaiswal

I am unable to check my dta balance neither with *121# nor my Airtel app it is always showing error 536 not available please fix it ASAP

Imrana1508

Plz sir. send me call details of [protected].this number is belongs to my husband. He try to kill me on 13 Feb and run away. We put fir against him and his girlfriend. 8 of February my second daughter come to this world. Plz help me

Anushkaa R

I'm not able to recharge my Airtel number online from last two days. Whenever i fill my details there i e., Mobile number it shows some technical problem is there.