[Resolved] Airtel — Amount deducted two times from my icici bank account but one time payment has been posted

Avi_1986

from Kolkata, West Bengal

Address:

713325

Amount of 1600/- deducted two times from my icici bank account but only one time payment has been posted against my airtel postpaid bill.

My mobile no. - [protected]

I have sent almost 20 mails to the airtel postpaid customer care team, shared with them my bank account statement showing that amount had debited been twice from my bank account and till date no credit of 1600/- has been given to me.

I have forwarded them the mail from icici bank that bank has already declared payment was successful.

Still airtel is not refunding my money

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Nov 24, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 7 October 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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