Airtel — amount got deducted but not recharged

Address:

#93/1, Anjaneya temple road, valagerahalli, bangalore 560060

Hello,

On 15-apr-2020 i had made a recharge of rs.598 to my dad's number through airtel app. The money got deducted and recharge was not done. Than again i made a another payment and than recharge is done, so i havent got my refund money of 1st transaction. Here is the transaction id from bank.

Narration:upi-airtel hdfc upi mast-airtelin. [protected]@axisbank-utib[protected]-on tapping pay you, cheque/ref. No :[protected]st transaction)

Narration:upi-airtel hdfc upi mast-airtelin. [protected]@axisbank-utib[protected]-bhartiairtellimite, cheque/ref. No :[protected]nd transaction).
Request you to revert back my money.

Regrds,
Akshay. S