Airtel — amount has been deducted from my account but package of 448 not activated

Address:

Uppar street gangavathi, Koppal, Karnataka, 583227

I'm the user of [protected] Airtel number I had recharged 448 plan on 18/10/2019 through UPI Transaction & the Airtel 121 sent the confirmation message that payment has been received but the package is not yet activated and Costomer service is telling that there is no such package has been activated & telling to ask google pay but they telling payment is successful 121 sent me txn I'd after payment that is :[protected]