[Resolved] Airtel — BAD OR NO NETWORK IN NASHIK REGION. | |||
I am an user of Airtel Prepaid service since last 1 year I have been using 3G 1GB plan since then. I am experiencing frequent network fluctuation, network switching between 2G to 3G within few seconds, & some times there is zero network detection, I have to perform whole network search after almost every 10 mins. I am experiencing this irritating inconvenience in nashik region since last 1 week due to this i am not able to use my internet connection on my cell properly.According to airtel customer care executive they have tied-up with IDEA CELLULAR for a better network in nashik & this network fluctuation is due to the up-gradation processes. The executive assured me that problem will resolve in 24/48 Hrs on 12-June-2015. Please take note of that this problem i am experiencing has not been resolved till date (17-June-2015). There are couple of financial transactions pending due to this network problem. I therefore demand that this problem should be resolved as soon as possible because I am feeling so annoyed & disturbed as I am not able to make any kind of transactions & unable to contact anybody either. If the problem is not taken care by airtel then i'll get forced to forward same complaint to consumer authority. Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Jammy,
This is with reference to your post dated 17 June 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 17 June 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 17 June 2015.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd