Airtel — balance being deducted periodically

Address:

S/No. 52/4/4 Flat No. 301, Pratham Residency, Galande Nagar, Opp. Mother Teresa School, Pune, Maharashtra, 411014

I am a airtel customer since 2001 ([protected]) recently i have noticed that airtel is deduting balance from my prepaid number 50ps on account of data usage. This is happening with me acutally turning on mobile data on my phone this has been happening for some time earlier the deduction were lesser but now it appears to happen more frequently 3 -4 times a day. I tried calling the 1925 number and deactivate data services however even after deactivating i can still see balance getting deducted. I had called customer support for this issue but they said that it was me who was activating mobile data. Case reference number:cbdmo[protected] i have a jio connection for data internet on a hotspot and my phone connects to the jio hotspot over wireless why on earth would i use airtels mobile data with such a configuration.
If this continues there is no point in me recharging again with airtel as i will only endup loosing all the money coz airtel will eventually deduct the complete balance. I would rather port out to a different service provider like jio.