[Resolved] Airtel — Balance deducted by activating follo celebrities which i never place request | |||
Dear sir/mam I got an sms from airtel saying that follo celebrities service has been activated on my cell no. ([protected]) on 5th july for which i never had placed a request, charged @rs60 for 20 days I never activated this service on my mobile, i contacted the airtel customer care (Customer care reprsentee - kamal pundya & senior representative-pooja upadhayay) as i read this message and they told me that i have activated this service. They did not register my complaint. Then i got msg some reference no. About our conversation. Reference no.- cbdov[protected] in all, i have to say please refund my balance Mobile no.- [protected] Date - 05/july/2016 Txn id – n[protected] Time - 12:52 Balance deducted - rs 60 [protected]@gmail.com Alternate contact no.-[protected] Complaintee - divakar pant Was this information helpful? | |||
Aug 27, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 27, 2016 Airtel Customer Care's response Dear Mr. Pant, This is with reference to your post dated 10 July 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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