Airtel — batch timings issue

Address:

New Delhi, Delhi

I want to inform you that i have joined bsc academy rohini branch on 3rd july 2015 for bank po classes and on 14th july i got a call from institute that your batch timings got changed.previously it was 10-12 in morning now it changed to 11-1. I joined this institute only because of the timings. I work in Rbs and my office timings are 12:30-9:30. So it was not possible for me to continue with new timings but when i told them they said that you are the only student who has problem with new timings so for you we cant help it. After all this i sent a mail to bsc academy head office regarding this matter and they told me that they will ask rohini branch to refund your fee.when today i visited my centre they r not even attending me and saying that we will refund only 50% amount and that also when we get this in written from head office.i have attended only 5 classes and the classes were supposed to be for 3 months. So y they refund 50% fees. I request you to kindly look into the matter.