Airtel (Bharati) — Airtel Postpaid connection

Address:

Hyderabad, Andhra Pradesh

I am Tarun Reddy from Andhra Pradesh. My Mobile no is [protected], which I am using from past four years.I have applied for postpaid connection on 3rd Oct, 2013 which had to be ported from idea prepaid to airtel postpaid.Even after almost 2 months of time my number is not ported or converted to postpaid.I have reported the problem to the agent who came of service on the day of connection registration, he said they are processing.I tried contacting him again and he is not responding.This shows the height of negligence the agents show towards their customers and all they need is their commission.I spoke with other two executives and they didn't give any response as if it is not their duty.I called local area senior executive and a team leader with whom I spoke of the same problem, they said that they will fix the problem within 24 hours and there would be no issues.I waited a week and the number is not yet ported and I'm still using the same IDEA SIM.I kept calling them and finally they said there was a minor issue and they have to Relogin or whatever, so asked me to submit documents again.It took another 5 days for the agent to just come and collect the documents for second time on 31st OCT.I followed up whenever possible and till date the number is not converted to postpaid.Now they are not even lifting the calls and they are just repeating the same like they had previously.