Airtel — bill exceeds problem

Address:

400064

Respected sir /madam
Hi, i am mr ashok beewal my mobile no [protected]. I have been a regular customer of airltel for so many years

But i m not satisfied with the service they provide. My bill exceeds every month.
Last two month bill no.[protected] of rs 1138. I got a call from airtel, when i drop the message for porting my number. After long discussion with executive rs. 236 has been waived off from my airtel mobile bill. Amount of rs 902 has been paid
Message from airtel is enclosed.

Now again they sended me bill no[protected] of rs 669. After talking to executive about bill exceeds every month. She is talking about previous bill which already i paid. She told me that if you want to go for vodafone or jio you can go. Check the recording pleace. This is unsatisfied answer for me. It means that airtel don't care for there costumer.

If i call to costumer care phone remain on hold for long time. I don't find any other way to contact them so i made this complain!

I request you to resolve my bill exceeds problem as soon as possible.
Thanking you
Ashok