Airtel — bill payment confirmation not showing 1233 pending

Address:Indore, Madhya Pradesh, 452009

Dear sir,

With refer to above we using this number [protected] the payment of past month is already paid vide transaction id[protected]Confirmation mail attached) for rs. 251.00 now amount is only pending for current month shown which is rs.1233/- we have only calling facility with your 199/- monthly plan instead of this we received the bill of 1233/- sir please advise what can we do in this matter.

""dear customer,

Bill payment of rs. 251.0 towards your airtel mobile [protected] has been processed successfully. Your transaction id is[protected]. This amount will be credited to your mobile account within 48 hrs.

For ease of payment, you may opt for online si (Standing instructions) facility for auto debit of bill from your credit card account. To register for si in three simple steps, click www.airtel.in/si""

Warm regards,

Airtel - the smartphone network
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Airtel customer support has been notified about the posted complaint.
Sep 26, 2018
Updated by jitu77105
Dear Sir,

With refer to above we using Airtel Postpaid Number [protected] the payment of past month is already paid vide Transaction ID[protected] for Rs. 251.00 on time. In this month we get Bill of Rs. 1233/- which is only pending for current month. We already paid outstanding amount of past month now my account shown which is Rs.1233/- on bill. We have only calling facility with your 199/- monthly plan instead of this we received the bill of 1233/- Sir can you help to resolve this matter & oblige

Complaint comments 

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Please provide for me the call history & details for every month and send to my e mail ID as i provide you.

regards,
rsabu1968's reply, Sep 18, 2018
Please provide me every month call histroy and details.
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