[Resolved] Airtel — Bill Plan Change Without Intimation | |||
Hi, The bill plan of my mobile was chnaged on Oct 21, 2013 without my consent.In this regard I spoke to airtel customer care on 2 & 3rd Dec 2013. Since then I have been following with airtel on regular basis but till date no action has been taken from airtel. Everytime I get assurance of call-back from airtel. The bill plan was of 249 and was changed to 599. I am being charged with extra amount which I not supposed to pay. Please help me Affected Number : [protected] Please contact on :[protected] Regards, Vinod Pandita pandita.[protected]@gmail.com Was this information helpful? | |||
Jan 2, 2017 Complaint marked as Resolved Verified Support Jan 11, 2014 Airtel Customer Care's response Dear Mr. Pandita, This is with reference to your post dated 08 Jan. 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at airtel.[protected]@in.airtel.com Regards, Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd airtel.[protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
 2 Comments | |||
Comments
Dear Mr. Pandita,
This is with reference to your post dated 08 January 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is with reference to your post dated 08 January 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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1. utkarsh
2. Kanishk (Floor Supervisor)
3.Ali
4.Kuldeep
Service Request No ; [protected]