[Resolved] Airtel — Block lost airtel sim no.[protected]

Sandip Paramanik

from Kolkata, West Bengal

Address:

New Delhi, Delhi

I had purchased an airtel sim no.[protected] while i posted in delhi in 2008. Then i posted to calcutta in dec 2016. On 21 dec 2016, i lost my mobile nokia 'asha' with airtel delhi's sim no. [protected] while enroute from bandle to howrah rly station. Immediately, i tried to trace out the phone by calls but it was switch off by someone. Then i call customer care to block the sim. They showing inability to block as my calling sim is calcutta zone and i have no any other delhi's sim. On 11 jul 2017, suddenly i call that number and observed that someone use this sim illegally. Hence i request to block this sim immediately under intimation to me, please.
Contact no. [protected], e-mail [protected]@yahoo.com
Name - sandip paramanik

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Sep 1, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 12 July 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Comments

akparimoo49

from Noida, Uttar Pradesh

The Landline telephone number[protected] stands in the name of my son namely Amit Parimoo has taken up employment at Perth Australia as such the required formalities for its transfer to my name viz. Arun Kumar Parimoo may kindly be guided at the earliest.

Airtel Customer Care's response, Jul 30, 2017

Verified Support

Dear Customer,

This is with reference to your post dated 12 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtelpresence@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Meenakshi Valeja

On [protected], recharged with 349 plan for unlimited local and std calls and data pack 1gb/day for 28 days and now balance not reflecting with o data back and even my phone balance exhausted on iPhone 5s with 4g enabled.How do I solve problem.
Thanks