Airtel Broadband — Billing without connection | |||||
Subject: My situation like a child born without mother and father since I am getting sms, Bill, threaten call though I don't have connections of broadband and landline. To: Cc: Need to save my money and life. > > Dear Sir /Madam > > Note : Forwarded Mail for your Refrence. > > I am the third customer in Nanganallur when I took my number[protected] > in the earlier years of your company in chennai. > > 1) I shifted my house from Nanganallur to Puzhuthivakkam in the Month of > April 2015 and Though we have service till moon Airtel was unable to > provide shifting due to feasilblity issue. This is not your mistake as such > your executive told that Government not supporting. So BCC to TN > Government, Chennai Corporation and to PMO office also stating IOT is > impossible with these kind of service. > > 2) I placed my number is SAFE Custody after making the payment updo date as > per your executive mail and oral communication. > > 3) Because of Feasilbility issue I changed my house finding out the Blue > box and gave the request to give the line and they requested to give me > activation request to proceed for installation. > > 4) Now there was some issue in feasibility again becuase of technical > falut. > > 5) When I kept my telphone and broadband in safe custody it was informed > that there will be charges for safecustody and it should be paid after the > bill generation after the activation on line with connection. > > 6) I am ready to pay the safecustody charges but I heard that some call > charges also there. I wonder how come female get pergant without a male as > such no phone no connection but call charges. > > 7) Today evening one lady called me they will collect money through > kundas. I really surprised that I was in communication and technical team > was also assisting me to get the line but your collection gal using vulgur > words. > > 8) Further I request due to defency of service and calls from the executive > I am very much unhappy with the services. I need to wave all the charges > too because your people gave the option for safecustody though I request > for cancellation because of Feasilibility issue at my old residence > Sengakalani Amman Koil Street Puzhuthivakkam . > > I wonder about the charges on my calls though I cleared all Was this information helpful? | |||||
Airtel customer support has been notified about the posted complaint. | |||||
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This is with reference to your post dated 15 October 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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