Airtel — Broadband Connection relocation

 
2 Reviews
 Renganathan Kaliyaperumal on Jan 11, 2017
I'm using Airtel Broadband connection (AC NO: 7029128993). I shifted my residence in Nov 2016. so I had given request to relocate my broadband connection on 23rd Nov 2016.

its been around 50 days but still connection is not given in my new place. I have written mails to the appellate team more than 10 times so far. But no action taken yet.

but i received bill for December 2016 with my new updated address.

I need the connection immediately without further delay. please let me know how to solve this issue.

Contact No: 9865965447 9962565447

Regards,
Renganathan Chennai

Broadband Connection relocation
Broadband Connection relocation

Complaint Status


[Jan 11, 2017] Airtel customer support has been notified about the posted complaint.
Airtel Customer Care's response, Jan 11, 2017
Dear Customer,

This is with reference to your post, dated 11 January 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtelpresence@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtelpresence@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Comments

Dear sir,
kuch dino se ye no.8826222859 mujhe pareshan kar kar raha h plz sir help me.

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