Airtel — broadband issue - didn't get landline/1000 gb bonus data/amazon prime membership

Address:

New Delhi, Delhi, 110085

I purchased your broadband plan of rs 999. I got my connection but I didn't got any benefit yet.

In your site it's mentioned that you will get following benefits:
1000GB bonus data for 1 year.
Amazon prime membership.
landline with free local/std calling.
Now after I paid for 6 month in advance, What I got is only broadband connection.

I called 2-3 times to your customer care executive but they are fooling me.

Some time they are saying that 1000GB is credited in your account for 6 months, some time they are saying that 1000GB is credited for 1 year, while I didn't got any bonus 1000gb data.
It is valid for 1 year as I was told by your representatives when i was searching broadband initially.

Same for amazon prime membership, I downloaded Airtel tv app and checked every section, I didn't find any option in plans available section to get prime membership.

Same, I didn't got my landline.

So overall i am cheated by you people clearly.

Is this your service, Is this the way you treat your customers ?

Shame on you.

My connection no is: [protected]_dsl