Airtel — broadband new connection issue

sanjeev naregal

from Chennai, Tamil Nadu

Address:

Bangalore, Karnataka, 560062

Dear sir,

Even after making full payment and submitting all required documents, i am not getting the broadband connection. I am staying in heart of the city and no issues with airtel connectivity. From past 1 week i am doing 1-2 follow ups every day but unable to get the date when i will get connection. Each time i call to cust care, i need to give the complete story and talk to new person, no complaint registered till date and no complaint number available on this issue.
Finally with somuch frustration, i called today and told them i will use social media for no and false response, i suddenly got a call and informed that they have some technical issue and it will take 3- 4 days to do the feasibility study. This is really an unprofessional behavior and handling customer after taking 100% money. We have option to approach consumer form to sort out my problem... Before to that if some one looks into the issue, it would be great.

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Airtel customer support has been notified about the posted complaint.

Jan 22, 2018

LCS Keshavan M's response Hi sir this keshava airtel number wrong recharge number [protected] please repond amount my this a/C number [protected] repond sir...

Jan 22, 2018

Shibani76's response My airtel digital TV account id is [protected]. Please change the mobile number, which is connected with this dth account id, to [protected].

Jan 22, 2018

PURNENDU KUMAR DAS's response My micromax keypad phone had been stolen yesterday with 2 Nos.of Airtel 4G Sim card bearing Nos.[protected] and [protected]. But both of my sim is using by the thief till today. Please take immediate step to luck both Sim Card for any misuse otherwise I will be responsible for any mishappening.

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Comments

Aravinth Guru

from Idukki, Kerala

While trying to make a call I always receive " All Channels are busy at the moment try calling later"... We are not paying to hear this msg. I[censored] cant provide a better service then don't charge high amount and don't give ad that states Connect everywhere anywhere anytime... So annoying to hear the Channel busy voice.. Do something on that..

vishumanvi

from Ozhukarai, Puducherry

I hadRecharged successful RS. 199 on 8/01/2018. Trans ID[protected].
Unlimited all local STD. 1 GB/day.

But I am able to access internet from that day. Please look into the matter and rectify.

PURNENDU KUMAR DAS

from Sambalpur, Odisha

My micromax phone with 2 airtel sim was stolen yesterday. But the thief is using both my sims till today. So please luck both of my sim immediately. Sim- 1 is [protected] and sim-2 is [protected]. Please take the action immediately.

Shibani76

from Kolkata, West Bengal

Please change my old mobile number to new Number [protected].

LCS Keshavan M

from Bengaluru, Karnataka

Hi sir this keshava airtel number wrong recharge [protected] please repond amount 399ps please sir my request repond. Sir.. I'd number
NX[protected]

sonaimuthuraja

from Chennai, Tamil Nadu

Dear sir, I am recharged for rs. 349 in airtel network on 20jan2018 around 12:00 pm. but recharge amount and service does not reflect to my prepaid mobile number till now(4:00pm)

Abhishek Bashisth Rajput

from Bargarh, Odisha

Connected so many times to your representative but all vain.

I am going to discontinue it and raise the same over social networking sites.

Arun Karush

from Bengaluru, Karnataka

Hi am Arun Karush

Otanub

from Silchar, Assam

The network is really very disturbing in our area particularly. Not just in one number but in the two airtel numbers we have at our home. Phone calls aren’t at all clear, the internet is not working.

Adigraskar

from Vidisha, Madhya Pradesh

Lease line is not working in the office and the entire operations are affected.
A/c No.[protected]