[Resolved]  Airtel — Broadband Payment Issue

Address:

Gurgaon, Haryana

The payment for airtel broadband was made on 15th april via hdfc credit card for Rs. 2700/-. The transaction ID for the same is 008193. Details of the connection are as follows- Relationship No.: [protected] Bill No.:[protected] Due date 15-apr-2015 Amount: Rs. 2583.16 Phone No.: [protected] DSL ID:[protected]_dsl This number was transferred from Saurav Jain to Sahil Narang This bill is still not settled yet, airtel says they deposited this bill to the Saurav Jain's account. This seems unreasonable as the name can't be transferred without clearing the outstanding bill. We followed up with airtel for almost a month now. They say that 1500 was due in earlier account so they have settled it up and the rest amount(1100) was refunded by cheque, which we never got. We have no relation to the earlier account holder as he was a tenant, so how can we get his obligation after the name is transferred. Then again, for the bill dated 15-Jun-2015, the payment(Rs. 2600) was done using CITIBANK credit card, and that payment too is still not showing up. Please settle this bill asap as its sheer harassment of consumers even after paying all the bills.