[Resolved]  Airtel Broadband — Poor connection and customer service

Address:	600042
Website:	www.airtel.com

I am using Airtel broadband for more than 4 years. Initially, I have any issues with Airtel. But last 3 months I am phasing net issues with them. I raise the complaint to Airtel regarding this, No proper service, There is no proper service engineer in my area saying some non sense answers and no proper customer service at the right time. They are providing the 3G service proper and they are saying we are the first 4G service provider in India.

Now recently many Internet service provide came up with awesome plans to the customers. But the Airtel fails to provide the new plans and as well as they fails to provide the existing connection to the customers. While, Connection termination they will provide good plans to retrain us. at that moment the executive will act to the core.

If you go the Airtel store they keep you wait listed for the simple reason to show us though they are busy. They have copied Store idea from VODAFONE opening the store to support customer. But AIRTEL open the store to do marketing and collecting payment from the customers. Airtel fails too serve customer at the right time, No proper responsibility, Poor plans compare to new network providers.

They are money minded without serving the customers...