[Resolved] Airtel — Broadband safety deposit refund delay | |||
Sir I'm badly hurt at the way every airtel executive respond for our problems. ...actually I got airtel broadband connection bearing landline no-[protected] in mysore. ...before getting connection is have paid 3000 rupee as a safety deposit... last month itself is cancelled the connection. ... nd with an outstanding amount 457 rupee. .. after cancellation for getting refund amt I uploaded the check details for airtel refund link... their by it got generated id-AOR24233b1... since the amount not yet refunded. ... I mailed many at times to airtel but everyone told like there is no amount in ua account as concerned. .. then I got many executives no in mysore but they all not responded properly... I'm badly hurt because they had responded harshly. ...finally with u I'm sharing my problem with the hope that u will sort out the problem easily nd efficiently. ... u r my final hope... I'm a student in need money urgently.. I recently shifted to Delhi I need money. .. but ua executives didn't respond properly. .. is that the way one company providing facilities to their customers. ... I'm badly hurt since one month I'm struggling to get my money back... but it's seems to be no use... I'm hurt.. Was this information helpful? | |||
Nov 18, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Oct 14, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 14 October 2016 We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Oct 18, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 14 October 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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