Airtel — Broadband service not provided after payment

Address:

Sra 60 sreekala by lane road vennala

I have applied for a broadband connection the executive told me i will get it in 3working days i have paid the amount in Airtel website now the executive is saying that the box is full no new connection can be made. He told me the offers on airtel I believed in him and disconnected the previous broadband service from asianet who is the only other service provider near so due to lack of knowledge I don’t have any connection please look into it

Area
vennala kochi kerala