[Resolved] Airtel — BSNL to Airtel - MNP for Postpaid

attulamoahan

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Hi, i had applied for MNP of my existing number from BSNL to Airtel on the 3rd Jan (UPC - BX562336 | Application No. 59059). I got an SMS on the application being processed on the 9th Jan and verification also being done. I tried to contact the customer care - no updates. I tried to contact the executive who comes to my office - he is least bothered, however after multiple follow-ups he tells me that the verification is pending and BSNL is yet to issue an NOC. He told that he would re-initiate the verification process but no call / update so far. All i need to know - IS THERE ANY ONE WHO CAN HELP ME ON WHAT IS THE NEXT STEPS OR WILL THE PORTING EVER HAPPEN OR DO I NEED TO SUBMIT A FRESH APPLICATION???? Regards, Attula Moahan

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Aug 13, 2020

Complaint marked as Resolved

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Moahan,

This is with reference to your post dated 24 January 2014.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Moahan,

This is with reference to your post dated 24 Jan. 2014. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

attulamoahan

from Bengaluru, Karnataka

HI, i had sent 2 mails on the very day it was requested for. The mails were sent to airtel presence email ID.

Please find the extract of the same.

Regards,
Attula Moahan

******************************************************************************
From: Attula, Moahan
Sent: Monday, January 27, 2014 3:47 PM
To: 'airtel.[protected]@in.airtel.com'
Cc: '[protected]@gmail.com'
Subject: RE: Airtel - BSNL to Airtel - MNP for Postpaid FW: MNP for [protected]

Sorry, forgot to mention. I don’t have an Airtel account no. and you can contact me on either of these 2 nos.

[protected]
[protected]

Regards,
Attula Moahan

From: Attula, Moahan
Sent: Monday, January 27, 2014 3:44 PM
To: 'airtel.[protected]@in.airtel.com'
Cc: [protected]@gmail.com
Subject: Airtel - BSNL to Airtel - MNP for Postpaid FW: MNP for [protected]

Hi Rakesh, as requested please find the no. that needs to be ported from BSNL to Airtel – [protected]. I have received the Airtel SIM card as well – do you need the SIM no?

Do let me know if you need additional information. Looking forward to your reply.

Regards,
Attula Moahan

attulamoahan

from Bengaluru, Karnataka

Hi, could you please provide an update for the below request.

- Attula Moahan

attulamoahan

from Bengaluru, Karnataka

Guys.. its been more than a week now... no update at all from you folks... this pathetic service from you guys even before i could take your service...