[Resolved] Airtel — Data [5GB] Consumed in 3 hour

raju rulaniya

from Ramnagar, Uttarakhand

Address:

Jaipur, Rajasthan, 302013

Sir/mam i have postpaid plan on my no [protected] and yesterday night i was taken 5GB data but after 3 hour I got that you consumed 100%data even I can't used YouTube or any other video online...i just used normally Facebook and watsapp...i was already complained at customer care they told may be technical issue but we will not waiver it i have recording of all conversations...if I used than tell me where i used but no one tell me...without solution of my problem i will not pay my bill it's totally responsibility of Airtel.
Thanks

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Feb 14, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 11 January 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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