Airtel — calls not connecting to 1860 numbers

Jino SK

from New Delhi, Delhi

May 24, 2018

Address: Kolkata, West Bengal, 700022

This is getting ridiculous. Every time i call a 1860 number from my number [protected] i keep getting a few beeps and the call gets disconnected. The issue persists over multiple handsets. On calling the customer care the standard response is that it will be resolved in 48 hours or that it will work after restarting the phone which hasn't worked. Not great customer service. If a resolution is not provided i will be forced to change subscribers.

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Comments

Sushil Pattnaik

from Vijayawada, Andhra Pradesh

Jul 9, 2020

Same issue is happening for me as well for my number [protected].

Prasanthi P

Apr 2, 2021

Unable to call 1860 number, when I called airtel service desk they said it would take 8 working days.

AnilRK's reply, Apr 14, 2022

Am too facing the same issue. This has put me in a lot of inconvenience.

Siruthaichats

Mar 21, 2022

Not able to call. This is total nonsense. I am ready to pay for this too. I am in a 2 year subscription plan & this is just getting worse day by day. Highly irritating..

K. Kaushik

Aug 19, 2022

Unable to call Blue Dart to modify a shipment address because airtel prepaid doesn’t let me dial their 1860 number.