[Resolved] Airtel — Cannot call 59059 after porting

Tejesh Raut

from Mumbai, Maharashtra

Address:	431122
Website:	airtel.in

I had applied for porting my TATA Docomo number to Airtel around 10 days ago. It got ported yesterday evening. The old SIM card has stopped working. I am not able to call 59059 from the new Airtel SIM. It says that the number is not valid, please check the number you have dialed.
This is my official number and I am not able to even receive calls on it. I need this number immediately.

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Feb 15, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 7 January 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

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Jan 08, 2017

Updated by Tejesh Raut Thanks for responding to my complaint.
My alternate contact number is [protected]. Any time today (Sunday) is convenient for me.

Verified Support

Jan 12, 2017

Airtel Customer Care's response Dear Customer,
Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd