[Resolved]  Airtel — Change of my My Prepaid No [protected] to [protected]

Address:400086

Recently i have lost my android phone and so when i approached AIRTEL outlet at ghatkopar west near R city mall, they asked me for my id alongwith Rs 25 and have given a new sim and when i activated that it number changed from [protected] to [protected]. this is height o[censored]nprofessional and callous attitude.

Moreover when i contacted Airtel customer care it took me 20 minutes to explain him my problem and was given idiotic reply to port my number and nothing can be done, go and meet once again to the outlet of airtel store..


Kindly sort out the issue at earliest..
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Aug 10, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 05, 2016
Airtel Customer Care's response
Dear Mr. Srivastava,

This is with reference to your post dated 22 June 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Your services are very poor,
You employ people who are entering wrong names and when ask for correction your people say port your number.
Very Very Bad service at your Ghatkopar west customer outlet...You people are entering wrong number and on complaining they are saying they are nt responsible and port the number..

I dnt need your support, Vodafone is far more better than you.


Rohit
[protected]

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