[Resolved]  Airtel — Change of name and address for the postpaid connection i use

Address: Bangalore, Karnataka, 560068

Myself anil, airtel postpaid connection mobile number [protected]. This connection was taken in my friends name about 6+ years back. From the very moment if activation onwards i am the one who is using this connection and paying bills. The original address updated is so old that the person or address no longer valid. Person is moved out of country as well.
I want this connection to be changed to my name and address. For the same when i contacted with customer care, came to know that the connection can be transferred only to blood relation of the original address holder. Is there any way this can be changed to my name and address? Do i need to get a possible court order for this? I can arrange noc from the original addres person without any delay. Kindly let me have some positive solution.

Thanks,
Anil
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Sep 8, 2016
Complaint marked as Resolved 
Not with a satisfying solution. Thank you.
Airtel customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 6 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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