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Airtel Complaints & Reviews

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Updated: Jun 10, 2026
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AvijitRai
from Etawah, Uttar Pradesh
Sep 5, 2016
Resolved
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Address: Lucknow, Uttar Pradesh, 226010

I was using my dongle in laptop, and 135 MB 2G data was remaining in my no.[protected]. It does not reflect the remaining data in laptop, so I have to cross check it again after inserting in mobile.
Yesterday, for using even less than 2 hours in the night, all data got eliminated, while just browsing. I had earlier made a complaint to the Airtel team to see how come the data reduction is at such a huge pace. They were not able to rectify that, but still I continued using the sim and infact applauded them for atleast making an effort, though it was done after multiple followups, and remained unresolved.
But the main issue is that after that all the remaining main balance of Rs. 65 was also deducted. I called the customer care and told this about this mishappening. This type of incident has occured earlier also. Yesterday finally he informed about a service by which this type of incident can be avoided of deduction of main balance, post data expiry. He activated that service and said that main balance won't be deducted, until the customer itself messages 'start' on 1925. But he refused to refund the money deducted.
My question is that if this service was available, previously why did not the customer care team had informed me, even after multiple interactions. Previously also balance has been deducted like this. And also it has always been so difficult to keep inserting the sim in mobile and laptop for cross checking the remaining data. So if such a service was available, why was not it made available to me at that time only?!!
And this time also, it was quite impractical to believe that 135MB 2G data can finish within 2 hrs in browsing, so I did not cross check in devices. I have been coping up with Airtel, inspite of such huge data elimination speed and costlier plans, just because the customer care team previously used to atleast work over the complaints. But this time not only did they had hidden the fact of available plan, but also not refunding back the money, which was lost due to absolutely no reason.
I will wait to get a response and a proper resolution this time, and till that I am not using their SIM.
I can be contacted on [protected]/[protected]
Oct 14, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 5 September 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Sep 05, 2016
Updated by AvijitRai
Last time I had to wait for two months and then escalate.
So please contact as soon as possible, i[censored] have read.
Verified Support
Sep 13, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 5 September 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Hlo sir I am belong to Haryana state from Mahendergarh distt village Majra khurd my village no airtel tower internet data coverage very week tso please sir my village airtel tower immegetly Please contact [protected] and [protected] thanks.
Get threat calls from payment & recovery dept, my parents who are senior citizens are getting life threat calls i receive sms/call am ready to pay today but unless my problem is solved.. With all the extra interest charges on my account, unless airtel take action on sudha kumari i will not make payments
I paid 500rs after feasibility...now airtel people telling some technical issues..i gave cash.now they telling u have send cancellation cheque.after I did everything.till now I dnt get responds..first time airtel am going to airtel.they spoiled my impression
I have an airtel no.[protected] this sim isnt activated till.pls activate this sim as soon as possible because i have an urgent need of this, since last four dayzz this sim is nt activate its an new no of airtel. please activate it soon i have too much urgent for this please
I have applied for broadband services, Airtel came and taken all realated documents alongwith 1000 rs for installation charge.
After one week they have confirmed that Airtel broadband service is not feasible at our area.
and Still not received money back from Airtel.
I want messages
Dear sir/madam

Please provide me all out going and incoming detail of my airtel no. [protected] On my e-mail I'd
I shall be highly obliged to you
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    K
    kavitar
    from Mumbai, Maharashtra
    Sep 5, 2016
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    Address: Thane, Maharashtra, 400606
    Website: www.airtel.in

    Yesterday i purchased a voucher which purchased 20 rs i came back home and after some time i scratch the card with a coin smoothly it scratch and gently i entered the scratch no in my mobile no to get recharged but it should invalid no printing mistake at second last number not clearly mentioned is 3 or 8 kind do my need ful and sole my problem.
    Aug 30, 2016
    Shivam Landge's response
    Shivam landage
    Sep 05, 2016
    Updated by kavitar
    I purchased the voucher of airtel rs 20 as soon as i scratch the card smoothly it scratched properly but the second last number doesnt identify clearly no mistake was done with me pls solve the problem as soon as possible. thanks.
    Pls send me a payment receipt for the month of august 2016, to my email id - [protected]@gmail.com.it need me as soon as possible . help me i cant understand why r u not send me a copy . what is going wrong .
    Dear sir
    My mobile no is [protected]
    This no is without custumer permission video store service activate.and charges deduction my men balance.without custumer information deduction ?.pls my deduction balance is refund.as soon as possible. Custumer care service I am not satisfied.pls resolve my problem
    Thanks
    The sim which was stolen :: [protected]
    i can give all the details which are required for sim deactivation

    please kindly help me getting another sim with same number

    thankyou.
    I want to be towar installation in my land at village nandapur tq&dist prabhani maharatra pin coad 431540
    plz contact me mo no [protected] sumeet
    I request you to kindly lodge my complaint as i am receiving calls from below mentioned no. & vulgar talks, its very ugly, but as i searched over truecaller its showing number from Bihar whose name is RUNJHUN & the no. is
    [protected] & [protected]
    29/8/2016
    Dial tone is not working but dsl broadband network is working. I can use internet but not the landline number. It is just like a dead phone. I checked the plugin points and all are rightly attached. Beetel instrument is also showing red blinking light but without dialtone.
    My Sim number [protected] is deactivated as it was not in use for a few months due to my foreign travel.I have now returned toindia.Kindly reactivate my sim.
    I m ankur garg airtel dth service is very bad my dth is not workin 10 days and airtel costumer care person behavior very rodle

    my content - [protected]
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      D
      diwaganesh
      from Chennai, Tamil Nadu
      Sep 5, 2016
      Resolved
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      Resolved

      Address: 600024

      (Complaint No:[protected].
      I have given my proofs on 1st of September to convert Airtel prepaid to postpaid. (Chennai Region)

      Also the address verification completed by 2nd Sep itself. My number got disconnected on 2nd September @ 10PM.

      By 3rd September around 11AM i got network for just around 15 minutes in new sim and my call verification has been completed. From that point of time again network got disconnected and till now (Sep 5th) i couldn't use my number as i didnt get network. I have approached customer support in person and thru call. Still none to address this issue.

      Sick of your airtel.
      Oct 9, 2016
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Sep 06, 2016
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 5 September 2016.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

      Regards,
      Akanksha Singh
      airtel presence (airtel customer service team)
      bharti airtel ltd.
      airtel.[protected]@airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        S
        shivam 61042
        Sep 5, 2016
        Resolved
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        Resolved

        Address: Gurgaon, Haryana
        Website: airtel money

        I want to complaint against airtel money. There is no helpful thing that clerfy what will happen. No one is responsible for this.
        I have recharged my number from airtel money but recharge will not done. I have contacted to air tel customer care again and again but they didn't give me any satisfied answer for inconvenience. Only they asked about airtel money mpin & say update airtel money app. This is a total fraud policy of airtel company.
        Oct 9, 2016
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Sep 08, 2016
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post dated 5 September 2016.

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

        Regards,
        Akanksha Singh
        airtel presence (airtel customer service team)
        bharti airtel ltd.
        airtel.[protected]@airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          X
          Xaviergc
          from Mumbai, Maharashtra
          Sep 5, 2016
          Resolved
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          Resolved

          Address: 602001

          Dear Sir I want to know incoming outgoing calls and duration no : [protected] please help me because I am in out of station I want to know just monthly usages of calls and message expense because I have to plan and control it and data usages also required so that here by I request you to give the details as soon as possible and give me positively thanks
          Oct 10, 2016
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Sep 06, 2016
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post, dated 5 September 2016.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

          Regards,
          Akanksha Singh
          airtel presence (airtel customer service team)
          bharti airtel ltd.
          airtel.[protected]@airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            D
            Dipendra Srivastava
            from Lansdowne, Uttarakhand
            Sep 5, 2016
            Resolved
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            Resolved

            Address: 600119

            Raised request on 28aug. Nvr received callback. 30aug eta changed to 2sept. no callback, had to call cc. call from Bangalore central unit for transfer on 2sept confirmed will b done in 5 days. I ll b in China from 9sept tll yearend. New tenants might misuse & I shouldn't b charged. Sr:72203478. Called cc, system down. Can't help. Mostly Dc on ivr waiting for 10 mins
            Oct 17, 2016
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Sep 16, 2016
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 5 September 2016.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

            Regards,
            Akanksha Singh
            airtel presence (airtel customer service team)
            bharti airtel ltd.
            airtel.[protected]@airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              M
              minaxi yadav
              from Noida, Uttar Pradesh
              Sep 4, 2016
              Resolved
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              Resolved

              Address: Gurgaon, Haryana, 122001
              Website: www.airtel.in

              I mistakenly have recharged a wrong number '[protected]', now i need to transfer the amount of 1000 back to [protected].
              Pleasae share the solution as soon as possible.
              This need to be done very soon else the person might use all the amount and it might not get rtransferred back we have also tried with 'WRC (WrongNo) (TransID) (Amt) (CorrectNo) Send To 59109' but it is giving no keyword found message
              May 15, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Sep 05, 2016
              Updated by minaxi yadav
              Thanks for the quick revert, please feel free to contact me at [protected]/[protected] for any further details if required.
              Waiting for a quick resolution.

              Regards,
              Verified Support
              Sep 06, 2016
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post, dated 4 September 2016.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

              Regards,
              Akanksha Singh
              airtel presence (airtel customer service team)
              bharti airtel ltd.
              airtel.[protected]@airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Sep 07, 2016
              Updated by minaxi yadav
              Hi Akansha,

              We have not got any resolution yet just got a call from your end saying that you will be looking into it. Still no refund is made neither 'WRC (WrongNo) (TransID) (Amt) (CorrectNo) Send To 59109' was working which available on your site.

              This is disappointing regarding the information which you are providing on your site.
              Please look into this on priority as already 4 days are passed since the issue was raised and we didn't got any solution yet.
              Sep 08, 2016
              Updated by minaxi yadav
              Team,

              any update??
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                C
                choudhary.parmindra
                from Jaipur, Rajasthan
                Sep 4, 2016
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                Address: Ahmedabad, Gujarat, 380015

                My number is [protected]. I have raised a MNP request from Airtel Chandigarh to Airtel Ahmedabad on 29th Aug 16, and on 1st Sept 16 i received a msg as that your no will be ported by 2nd Sept 16 23:30. And my UPC was AP381678.
                Then my old SIM blocked on 1st Sept night so I replaced the new SIM in the mobile and I am calling on 59059 to activate it
                But “ cellular network not available” is sowing on mobile screen and call getting disconnecting.

                Now it has been to days my portability is not activated yet and phone is dead from last 2 days.

                I have called several times on Airtel customer care ( Req. no[protected] and they always saying
                “ porting is under process and due to technical problem it is getting late and will be resolved by the day end.

                MNP normally does not get this much time now I am sick of service of Airtel.

                People are saying Videophone is better in Gujarat still I port my number in to Airtel but it seems I was wrong because of this worst experience.

                Can anybody will help me to out of this hell.

                Regards,
                Pramendra
                Alt no. [protected]
                [protected]
                Airtel customer support has been notified about the posted complaint.
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                  V
                  Vatsal Vaish
                  from Delhi, Delhi
                  Sep 4, 2016
                  Resolved
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                  Resolved

                  Address: Haridwar, Uttarakhand, 247667

                  In roorkee uttrakhand bt ganj is the most populated area and an airtel tower is hosted here in between all the residents i am also suffering from some problem like headache and noise pollution caused due to generators and the biggest problem is radiation caused due to harmfull rays there is also a danger of tower falling of tower from building as it is located on one of the oldest building of roorkee . It is my humble request to remove all towers and take strict actions
                  Oct 13, 2016
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 04, 2016
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 4 September 2016.

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at airtel.[protected]@airtel.com

                  Regards
                  Akanksha Singh
                  airtelpresence (airtel customer service team)
                  bharti airtel ltd
                  airtel.[protected]@airtel.com

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Sep 05, 2016
                  Updated by Vatsal Vaish
                  Plzz response as fast, as you consider yourself as the best network of India.
                  Verified Support
                  Sep 12, 2016
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 4 September 2016.

                  We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                  We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

                  Look forward to hearing from you.

                  Regards
                  Akanksha Singh
                  airtel presence (airtel customer service team)
                  bharti airtel ltd.
                  airtel.[protected]@airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    G
                    green duck
                    from Mumbai, Maharashtra
                    Sep 4, 2016
                    Resolved
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                    Resolved

                    Airtel does not give customers a way to reach out to customer care services to provide support.

                    They have cleverly made all their data or recharge plans in a way so that customer has to forcefully keep on rechrging.
                    It does not end here.they nake the data or any rechRge drain out soon so customer has to recharge multiple times. For example for 2 min they drain out about 11mb of 3G.

                    THIS AIRTEL SCAM HAS TO STOP. All they have is their fake advertisements.
                    Oct 9, 2016
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Sep 03, 2016
                    Updated by green duck
                    People are wondering why their mobile data gets over very soon. Airtel is doing something to make people pay again and again.

                    AIRTEL also has cleverly made thier data and recharge plans .This is how they are making money and showcasing some stupid advertisements.
                    Verified Support
                    Sep 04, 2016
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post, dated 4 September 2016.

                    We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                    We look forward to receive the required details regarding the same.

                    Regards,

                    Akanksha Singh
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd
                    airtel.[protected]@airtel.com

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Sep 08, 2016
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 4 September 2016.

                    We were waiting to receive your contact details to enable us to address your concern.

                    Since we have not heard back from you, we trust your issue has been resolved.

                    If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                    Regards
                    Akanksha Singh
                    airtel presence (airtel customer service team)
                    bharti airtel ltd.
                    airtel.[protected]@airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      V
                      Vipin198313
                      from Dehra Dun, Uttarakhand
                      Sep 4, 2016
                      Resolved
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                      Resolved

                      Address: Agra, Uttar Pradesh, 282007
                      Website: Airtel

                      I recharged my airtel no [protected] with Rs.102 from retailer for 3 G data validity for 28 days as I got offer message. But as per message the validity period of 3 G data is 28 days but I got only 2 days.
                      So please either return my amount in terms of balance or provide me 28 days validity for using the 3 G data as mentioned in the message.
                      Regards
                      Monika singh
                      Oct 7, 2016
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 06, 2016
                      Airtel Customer Care's response
                      Dear Ms. Singh,

                      This is with reference to your post dated 4 September 2016.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                      Regards,
                      Akanksha Singh
                      airtel presence (airtel customer service team)
                      bharti airtel ltd.
                      airtel.[protected]@airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        A
                        alokji
                        Sep 4, 2016
                        Resolved
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                        Resolved

                        Address: 110084

                        HERE is Alok. no-[protected]. i have recharge for this number, 101 for 1 GB 3G data for 2 days . But when i stat to use then i shoked speed is worst, any site open in 4-5 minutes and second page impossible. when i complain that please check this then they said i have registerd your complain and solution will come on 5th of september . i said please return /refund, i will use other company service, they said no i will never refund. what is solution ? only I don`t want ur service now, worst and fake...
                        Oct 7, 2016
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 06, 2016
                        Airtel Customer Care's response
                        Dear Alok,

                        This is with reference to your post dated 4 September 2016.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                        Regards,
                        Akanksha Singh
                        airtel presence (airtel customer service team)
                        bharti airtel ltd.
                        airtel.[protected]@airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          B
                          buddhadebbiswas
                          Sep 3, 2016
                          Resolved
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                          Resolved

                          Address: Jaipur, Rajasthan, 110038
                          Website: www.airtel.in/Digital-tv

                          My airtel DTH customer ID [protected], was suspended for more than 3 months. Every now and then I got calls and received SMS from airtel for recharge with no. of different offers. Similarly on 25Aug16 I got a call from Nihal Sharma, "Special Janmastami offer for you, Recharge by Rs110 within 15 minutes and get 6 months validity." I recharged within 10 minutes but DTH was not activated. I contacted Nihal Sharma several times. First he told me it will be activated by 11pm, then by 12pm. next day within 48 hrs but it was not activated till 29Aug16 when I contacted customer care and it was activated. But daily burning rate was deducted during that period and offer was not fulfilled i.e. validity was not given for 6 months, only recharge amount Rs110 was given to my a/c. I have sent no. of e-mails and had conversation with airtel DTH representative but offer was not fulfilled. This is not the first time that airtel has cheated me. On Nov12 I recharged my DTH on a offer "Recharge by Rs1220 for 6 months and get 6 months free." But I got only 3 months free validity. On Nov15, Dec15 and Jan16 I recharged my DTH by Rs207 each as I got SMS every time stating that recharge by Rs207 and get 1 month validity but never extra validity was given. Validity was given only for Rs207. Request to give offer validity of 6 months as told by airtel.
                          Oct 12, 2016
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 06, 2016
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 3 September 2016.

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at airtel.[protected]@airtel.com

                          Regards
                          Akanksha Singh
                          airtelpresence (airtel customer service team)
                          bharti airtel ltd
                          airtel.[protected]@airtel.com

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Sep 11, 2016
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 3 September 2016.

                          We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                          We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

                          Look forward to hearing from you.

                          Regards
                          Akanksha Singh
                          airtel presence (airtel customer service team)
                          bharti airtel ltd.
                          airtel.[protected]@airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            A
                            Ajay Shelar
                            from Mumbai, Maharashtra
                            Sep 3, 2016
                            Resolved
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                            Resolved

                            Address: Thane, Maharashtra, 421301

                            Yesterday night I received a message that my mobile number has been successfully ported from Vodafone to Airtel. Today morning I Called 59059 to activate my number. But after that Airtel Network on my cellphone is gone forever. I called 198 twice to solve this from my friends Airtel Number. I visited Airtel gallery in the afternoon. They told me that it will be activated by the evening... Still problem not solved. I have missed many important calls because of this. and I am not able to call anyone because I am using only this number for calling purpose.
                            Oct 7, 2016
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 06, 2016
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 3 September 2016.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                            Regards,
                            Akanksha Singh
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            airtel.[protected]@airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              L
                              Logger
                              from Bengaluru, Karnataka
                              Sep 3, 2016
                              Resolved
                              Report
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                              Resolved

                              Address: 560037
                              Website: Www.consumercomplaint.com/new_complaint

                              I recieve a same text more than 20 times repeatedly plz stop ur messaging service nd i don't get my new offers
                              Recently i recharged an amount rs.154 which it was 1gb in offers paper at retail shop nd now i got only 500 mb not more
                              I get txt offers much which are too high
                              I need u to reduce my call cost also it costs more than 1rupee for 10 seconds...
                              Oct 13, 2016
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 04, 2016
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 3 September 2016.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at airtel.[protected]@airtel.com

                              Regards
                              Akanksha Singh
                              airtelpresence (airtel customer service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Sep 12, 2016
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 3 September 2016.

                              We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                              We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

                              Look forward to hearing from you.

                              Regards
                              Akanksha Singh
                              airtel presence (airtel customer service team)
                              bharti airtel ltd.
                              airtel.[protected]@airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                A
                                anoopkumar1256
                                from Lucknow, Uttar Pradesh
                                Sep 3, 2016
                                Resolved
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                                Resolved

                                Address: 226016

                                I had a landline phone cum broad band connection (ph.no[protected]. the phone never/ rarely worked. last month while paying the bill in cash (at cash deposit machine ), i told about my complaint at same airtel office (housing that cash payment machine, but again one another month has since elapsed, my said phone never worked and bills are raised, where as i could make /receive any call.
                                anoop
                                Sep 3, 2016
                                Complaint marked as Resolved 
                                how, you mark complaint as resolved within one minute. even though not resolved. if u behave like this, then i will move further
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 05, 2016
                                Airtel Customer Care's response
                                Dear Mr. Kumar,

                                This is with reference to your post dated 3 September 2016.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                                Regards,
                                Akanksha Singh
                                airtel presence (airtel customer service team)
                                bharti airtel ltd.
                                airtel.[protected]@airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  C
                                  chidera
                                  Sep 3, 2016
                                  Resolved
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                                  Resolved

                                  Address: +234

                                  I bought #500 recharge card and am about scratching it 2 numbers spoiled. I want to use it and subscribe for my monthly subscription. Pls help me in any way you can... i dont have any other money on me plz...i will be so glad if you will help me out...m

                                  The reacharge card is ..[protected]... i will appreciate if you help me out...God bless you
                                  ..
                                  this is the serial number..[protected]
                                  ORD..[protected]

                                  Liquidsea - 00129
                                  Oct 13, 2016
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 04, 2016
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 3 September 2016.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at airtel.[protected]@airtel.com

                                  Regards
                                  Akanksha Singh
                                  airtelpresence (airtel customer service team)
                                  bharti airtel ltd
                                  airtel.[protected]@airtel.com

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Sep 12, 2016
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 3 September 2016.

                                  We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                                  We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

                                  Look forward to hearing from you.

                                  Regards
                                  Akanksha Singh
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd.
                                  airtel.[protected]@airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    S
                                    Sachin699
                                    from Pune, Maharashtra
                                    Sep 3, 2016
                                    Resolved
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                                    Resolved

                                    Address: Satara, Maharashtra, 415011

                                    I want to give my land for Airtel tower company.. As here is no tower in our area and we are facing lots of problem such as connectivity and range.. My land is at Arphal phata tal - dist Satara..From Satara highway my area is 10 kms and our Area population is more than 3000/- people..I have my own land of 10.5 Sq mt I.e 10.5 gunta..besides my land is petrol pump, hotel and two marriage hall..Plz install a tower as soon as possible as we have no network of any company..I am ready to give my land plz contact me as soon as possible.
                                    Contact person - Sachin Pawar
                                    Mob no - [protected]/ [protected]
                                    Oct 5, 2016
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 04, 2016
                                    Airtel Customer Care's response
                                    Dear Mr. Pawar,

                                    This is with reference to your post dated 3 September 2016.

                                    We are glad to know that you are interested in providing your land for installation of tower.

                                    We will connect with you to get additional details, if required.

                                    You can also get in touch with us at airtel.[protected]@airtel.com

                                    Regards
                                    Akanksha Singh
                                    airtelpresence (airtel customer service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      M
                                      Mohammed Qureshi
                                      from Mumbai, Maharashtra
                                      Sep 3, 2016
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra, 400079
                                      Website: Google

                                      Res Sir,

                                      I have prime location in Mumbai Subab for tower intallation in Vikhroli West 400079.
                                      That is my own property and you can cover very big rench of network crom there. I have big place around 20 feet by 60 feet and hight of 30 feed surround houses are lower then that and quit open place where your cunstomer will get best network.
                                      Even if you want more high we can go for it also.
                                      Kindly contact

                                      Mr Salim Qureshi
                                      [protected]
                                      [protected].
                                      Oct 5, 2016
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 04, 2016
                                      Airtel Customer Care's response
                                      Dear Mr. Qureshi,

                                      This is with reference to your post dated 3 September 2016.

                                      We are glad to know that you are interested in providing your land for installation of tower.

                                      We will connect with you to get additional details, if required.

                                      You can also get in touch with us at airtel.[protected]@airtel.com

                                      Regards
                                      Akanksha Singh
                                      airtelpresence (airtel customer service team)
                                      bharti airtel ltd
                                      airtel.[protected]@airtel.com

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        P
                                        pallavi9
                                        from Bengaluru, Karnataka
                                        Sep 3, 2016
                                        Resolved
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                                        Resolved

                                        Address: Jamnagar, Gujarat, 361142
                                        Website: airtel.co.in

                                        I ported my number ([protected]) from docomo kerala circle to airtel postpaid maharastra circle (in sep, 2015) and then to airtel prepaid gujarat circle in april, 2016. my number was ported and was working fine for about two months. it stopped working from last 1 month, i enquired the same from customer care, they said they don't have any data and cant help. i visited the airtel store from where my number was ported, he said the number wasn't verified so the number is blocked permanently.

                                        As per records, the number was verified from my friend, and the proof of same is that my number was ported and was active for two months and i recharged it also.

                                        Then I got new sim around 17th sept from jamnagar airtel office (had to go 35kms thrice and gave documents and photo twice). I did recharge of 200 on the same day. Unfortunately today morning it again suddenly stopped working.I contacted customer care and jamnagar airtel office but didn't get convincing reply from them.

                                        I expect airtel brand to solve the issue ASAP without any inconvenience to me.
                                        Oct 11, 2016
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Sep 03, 2016
                                        Updated by pallavi9
                                        I had already sent mail to airtel.[protected]@airtel.com 2 days back. I got disappointed when I didn't receive a single mail from a 24x7 customer support promising company and that too Bharti Airtel Ltd. When I called customer care, they are saying that go to the local airtel store, we don't have your data from past few years (shocked me as I'm a regular user of the sim). Went to the store and they are saying we've forwarded mail to a senior and waiting for a reply. I don't know how can my number gets blocked 4 times (I mean once, twice, thrice and now 4th time). I really need a strong step from AIRTEL to get back my faith in the company.
                                        Verified Support
                                        Sep 10, 2016
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 3 September 2016.

                                        We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                                        We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

                                        Look forward to hearing from you.

                                        Regards
                                        Akanksha Singh
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd.
                                        airtel.[protected]@airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Sep 10, 2016
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 3 September 2016.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                                        Regards,
                                        Akanksha Singh
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd.
                                        airtel.[protected]@airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Helpful
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