Airtel Complaints & Reviews

Im using Airtel for the past 5 years and I now got a problem with the networ I send port request for change other network but am not getting any single sms from the network and i several time send port request for change network but they did not response me and not give port I'd my number is [protected]. Surly I want to change the provider Airtel.i need port I'd please make me to move.

I recharged my airtel mobile [protected] online for Rs 102/- on 31/07/16 for 3G/4G datapack of 250 MB. The recharge was done thru' netbanking. proofs are available.I got confirmation from Airtel immly. confirming the above credit. Evening when I started booking a cab in uber, nothing was comin, the datapack was not on. When I checked the balance it was showing 0 under internet. Again and again I checked up in the night on 1 st, only zero balance came. (surprisingly the Rs. 9 recharge for 1 day pack of 35 MB was working well earlier several days.)
Whether it is swallowed up wantonly or it is a technical glitch I don't know. Let them Rectify the mistake andcredit 256 MB for 28 days or credit my bank a/c .
Sundarambal Raju

Hi, Due Humar error i have recharged wrong number with the below details
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Airtel asking me to check with my bank, below is AIRTEL reply

Dear Hemant Tirpude,
This is in reference to your email regarding wrong number recharge done for [protected] instead of your airtel mobile number [protected].
At the outset, we regret the inconvenience you have experienced.
We would like to inform you that, as the recharge was done from other website, hence we are unable to process your request. Further we request you to contact the respective third party website for further support.
For further queries please do email.

Best Regards,
Ajith Kootelu
Service Specialist
airtel

====
Bank is asking to check with service provide
Mr. Mr. HEMANT DADARAO TIRPUDE

Your Complaint With Ticket No. OB[protected] has been attended to and closed after resolution as under.

It has been observed that transaction initiated with reference number IH92262026 has been processed successfully to the merchant. For more details we request you to kindly contact the merchant only.

We regret the inconvenience .If your grievance persists, please Contact your Home Branch or call us at our Toll Free Nos. [protected]/[protected] or visit us at www.sbi.co.in quoting the above ticket number.

We thank you for sharing with us your feedback on the services rendered by us and assure you that it will be our endeavour to provide quality service at all times. We look forward to your feedback in future also.

Thanks and Regards,

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Ideally Airtel should be able to handle such cases or have some mechanism that this issue cannnot happen

I accept my mistake but we should have some correction mechasim

Thank
Hemant Tirpude

Dear sir
My airtel mob no is [protected].
I m receiving msg for outstanding bill amount 1000+ but i hav convertrd my plan postpaid to prepaid. I visited airtel gallery they was saying u didnt apply for prepaid plan. And i was using that no only for internet u can see that. Didnt use that number from last 2 months. I apply for prepaid due to internet was not working properly. Then told after 48 hours your no will converted from postpaid to prepaid. So please vaive my outstanding balance

I was select the option no 1 (see the attachment) but the airtel reply me to Rs77 ke recharge offer anusaar, 7200 Local Sec, aapke airtel a/c mein credit ki gayi hai. Second balance *123*157# par.

I was 4 to 5 time but they no accept my request to register my no in complaint.

So it's airtel system problem so I want my 77 Rs return as early as possible

I have been using Airtel WIFI and postpaid number - [protected] in corporate plan from Jan'16. I have lost the WIFI & number on 19-July-2016.and i have raised a compliant on Arumbakkam Airtel office on 30-July-2016 (token no : T054), stating that my old one was lost and please stop the billing and i will the pay the amount on pro data basis. As i have bought new Airtel wifi (token no : T011)and new postpaid number ([protected]) on the same showroom with advance rental plan by paying 4000. Later on i have received the bill for old number and asked to pay full amount which i told already raised the request to stop. but executive did not close it on same day. Now i am getting multiple calls from Airtel threatening to pay the amount 1087 (for old number). they are not understanding if i want to fool them i would have gone for other vendors when purchasing new wifi. but instead i went with airtel wifi.

Even now i am ready to pay the amount used from 12-July to 19-July on pro data basis.
Request some suggestion.

Hi There,

This is Tanneru Venkata Sai Rishi, I have applied for prepaid to postpaid connection from airtel in the same circle itself. it has been 40 days since i have submitted my application, my network from the prepaid sim has been removed and there is no network on my postpaid sim since then it has been a "Month" since I am experiencing "NO NETWORK" on my sim. please reach the concerned department and resolve the issue as soon as possible.

I am already vexed and cannot send any more emails, i have already contacted your customer care centre several times in this month and there is literally no response from your end. I have also sent several mails regarding the same. no one is even bothered about the issue and its not been escalated. please look into this and resolve the issue as soon as possible. as it has already been 40 days I am experiencing this trouble and still no network on my SIM. I don't know why does it take so long and you people don't even care although all the documents are clear and all the formalities have been completed successfully.

Details :

My Mobile No.[protected]
SIM No.[protected] U
Alternate Mobile No.[protected]

We have corporate connections with airtel. Our billing cycle is 25th of every month. I am requesting an e-bill for the month of July-August since 26th August for which i received a reply as, it takes 48 hours to generate an e-bill. Its 1 week now i am repetitively requesting for the same but there is no response from airtel team. Our relationship number is [protected]. In reply i received a bill of last month, bill for one single number and a wrong bill of another organization. Is this the service quality of airtel.

I applied for converting post paid to pre paid of my air tel postpaid number [protected]. And as per the guideline of centralize customer care of Airtel i had submitted all documents to customer care center at Agartala. Now, my post paid number not working and pre paid is not activating. Please i want my that number which is most important to me.

My earlier communication with Airtel customer care Reference number is : PR[protected]

I have recharged data for rs.101 with 400 mb through http://www.airtel.in/prepaid-recharge-on-postpaid on 29thaug. But 400mb not available in my account, your executives told like i have used 325mb when i called them with in 5 min after recharged to check data availability. Even i didn’t on my mobile data from 28thaug. And i have called twice to your executives but i didn’t get correct solution. No one not picking my call today (1/9/2016). One more query why website shows like 400mb for rs.101?. But recharged only 325mb in my account.

I had called the customer care at 12150 and asked them to disconnect my connection on 27th Aug and refund the balance amount (Rs.425). However, they did not do so. I called again on Monday, 29th Aug to customer care and they said it has not been disconnected yet and so they will do the needful and someone from Airtel will contact me within 4 hours (Now my balance had reduced to Rs.390, whereas my dish was lying disconnected since 27th). But again, nothing happened!
Today on 1st Sep, I called again and they have again said that it is still not discontinued and now balance is only Rs.355.

I mean look at this company fooling customers and stealing their money...

I have given a Airtel 4G(128K) sim wid no [protected]/[protected]u .The one and only facility is given in this no is 4G internet.Bt around four days it can not be able to register on network.The data is given is 2GB.The limit is also not crossed.Btit suddenly stopped and still not registering on network
.This creates a problem .I have rooted ma tab, erased all the data but all in vain plz do the needful

Hi
Quite frustrated with Airtel's Tariffs and services too.
I went to airtel store for transfer of my corporate connection to personal name.
They charged me Rs 25 for new sim issuance whereas operators like Reliance JIO offering LTE services free..
so if Airtel is charging for the SIM like this then what to say about other tariffs.
1GB data for Rs 250..??? what the heck

Airtel says its has network everywhere.

It's false. I have been facing different issues with airtel network in karnataka state .

First issue.

when i try to dial a number i cannot connect to it. I cant hear either a ring or a busy tone the call just gets disconnected.

second issue.

when i am on call in every 10 to 15 sec of gap there will be a one way audio. Person on the other side can hear my voice by i can't hear there voice. It has been three days i have complained to airtel. still the problem is not resolved.

This make be feel airtel is so irresponsible.

My mobile no: [protected]
Prafful kumar Gouda

Hi team,

We have a Airtel prepaid number of [protected] where we always recharge good amount of money..however all the money was deducted by Airtel in month of March and April 2016 and they did not provide any justification for that when I called them, so finally I am switching to other service provider as this is getting worse during these months. Please take a necessary action.

Please deactivate my mobile no. [protected] because i have lost my sim card last month. my ID Details are
Name- Aavesh Kumar
Father's Name- Jabar Singh
Vill- Kamhera
Post - Dhansri
Dist- Muzaffarnagr
State - UP
Pin- 251314
Adhar no.[protected]
My Email- [protected]@gmail.com
Alter Mob- [protected]
and please notify me when it closed

We have your old customers and have taken all corporate connections from airtel only .We lodged a complaint numbers 70914671 on 17th August .Nobody is listening to us on customer care.We spoken them a se several times but all in vain.Please solve our problems otherwise we will have to stop your services.

Thanks
Onora Hospitality Services Ltd
NR 40 OPPOSITE OF NEELKANTH HOSPITAL DLF PHASE 3
GURGAON -PIN 122002
PHONE[protected]

Dear sir /madam
My cef no 40320905 my contact number [protected]
I have submitted a request for airtel broad band connection on airtel website. After that an airtel executive visited the site for feasibility and collected required documents, security money etc.
After passing three working days, no connection provided by airtel and airtel executive not attending phone. This is not acceptable from a company like bharti airtel, which says that we are best in all advertisement.
Airtel executive name - akshay, mob. Nu.[protected]
And arjun - mob. [protected], inderjeet - mob[protected]
Kindly refund my security money

I have submitted a request for Airtel Broad Band Connection on Airtel website. After that an airtel executive visited the site for feasibility and collected required documents, security money etc.
After passing three working days, no connection provided by Airtel and Airtel executive not attending Phone. This is not acceptable from a company like Bharti Airtel, which says that we are best in all advertisement.

My Broadband and Landline connection on ₹ 999 with a subscription of ₹100 for Landline calls that I took on 28/29th July 2016. I took the service as per the web page which is reproduced in the attached. As per the web page I was to be provided with 8 MBPS speed for 60 GB. But I get a speed of 2 MBPS only.
I am regularly getting the calls from your customer service asking to go for the next plan of 120 GB at 8MBPS. I fail to understand why I should to do that when the service that is promised in your site can not be met with.
I took Airtel, because of speed and Volume after discontinuing a better service provider who was giving an internet speed of 4 MBPS but 10 GB.

Never I was told even at the time of taking, that I will be provided with 2 MBPS only and now they say my plan is for 2 MBPS. If that is the case, why the webpage at your site http://www.airtel.in/broadband-and-fixed-line/broadband/plans
Shows 60GB at 8MBPS for my location.