Airtel Complaints & Reviews

Dear Sir,

As stated and explained more than 10 times to different representative and spending over 15 hours to your store managers (saket and lajpat Nagar), as well as your retention team, I shall explain my issues once again.

1) Over billing of various services over the past few months, have to double check bill every month, and waiver for the same is allocated after nearly every bill.
2) Data-usage...

I have been a loyal customer of Airtel since my first ever landline connection. I had an IPTV connection for many years but all of a sudden I got a mail that the IPTV services are being discontinued. Even though I was upset, I still had faith in the services of airtel. So as mentioned in the mail, I called 121 to change my plan to DTH. But then the horriffic experience began. I was often hung upon by your customer executives. Most refused...

There was a problem with my DVR set top box and after many complaints, the set top box was replaced 2 days back after paying Rs. 750 towards replacement. But even after 2 days, services have not been activated but my daily charges for my package are being deducted. Every time I contact the customer care or the Hadapsar(Pune) branch Airtel DTH Office[protected], they say it gets resolved in an hour or two but nothing happens...

I have taken a post paid connection in airtel, as a part of which I was promised 600 local minutes talk time. After few days when I want to check the call balance i.e., no.of talk time mins used by me, Airtel is informing that it is not possible. As per what they stated, a postpaid customer of Airtel could not have access to his call detail until the bill generation. And sarcastically they call themselves an open network......

An IPTV user for more than 5 years and just juggling between 121 executives to understand what is the option being provided by Airtel in lieu of IPTV. Despite multiple complaints/call log no response from Airtel...i think they have earned too much and don't want to bother about long term exiting consumers. My relationship no is 16447689

Last call back was registered on 28th July #70949216

Else i will have to...

I purchased 4gb data on 12th august7pm on my mobile[protected]
Surprisingly today by 11 am 2.7gb used or charged by your company for using 3 hrs of videos.

Normally with MTS it will not be more than 300 me data where as your company is over charged me. Kindly check and refund the data.

Thank you
Vasan
[protected]@gmail.com...

This is regarding the pathetic service provided by airtel to their customer, I have Airtel IPTV connection on the name Ravi kumar Shukla
Since IPTV services are fading from 31st august we are trying to convert it to DTH since 21 july, :-

1- We are not provided with any tracking id /SR number they say tracking ids are for complaints only not for conversion
2- The customer care executive divert the call to a person...

I have done a recharge of rs.395/- after seeing the benefit of 2 GB 3g internet data as per airtel mobile app.
but i got only1 GB net balance and 2gb night data which i don't require and didnt ask for .
why are you doing something other than what you have said
i have not recharged for any night pack n all.
As per my recharge and what you have said in your mobile app, i need my benefit of 2 gb 3g net data....

Hello,

I have been using my Airtel Number for Past twelve Years and Airtel Deactivated it without any notice saying that its inactive even though I was using it regularly saying that it is inactive. I would like to have the same number back, as i have many dependencies using that number.

This is totally unfair from Airtel, as its deactivating long standing customers.

Regards
Chandra...

I made a recharge on my airtel cellphone connection on 12.8.2012 in new delhi. Soon thereafter i received two sms messages from airtel informing me that i have been charged & debited for rs 35 & rs 35 for subscribing automatically to megmawia & hot chillies on cell connection [protected], without any request from me & without prior notice that such charge will be made & i was also informed that my credit balance was reduced from rs 1000 to...

Sir,
i had taken new connection of 4G dongle on No. [protected] on 25 mar 2016, since day 1 my data is eaten up in just matter of few minutes. many time i called up in customer care but they don't have reply other than saying that our system shows that i had consumed my data. I want know how it is possible 2GB data is consumed in 10 min?
again they don't send my bill by post neither on mail, no complaints had been registered...

I am airtel prepaid user and my no. Is [protected] i downloaded my airtel app and in which i found that using jackpot offer i will get 3g night pack data by installing any one of the game and i downloaded 3 games sultan teenpatti and death racing yesterday and went through jack pot offer i downloaded apps from wynk games also and they are giving information that i[censored] download any game through jackpot offer like sultan teen patti and etc than...

I got message from airtel that on 4g sim they are providing 1gb 4g data so I requested a 4g sim from their site but after activating the sim and receiving the data, 4g wasn't working . When I asked customer service why can't I use 4g data then he said it was a promotional offer so I can't use 4g and If I have to use 4g then I have to make another 4g recharge .That offer was deceptive and fake. I want a solution asap...

To convert my 4g wifi-hotspot postpaid to prepaid, i spent half a day and filled request, submitted id proofs and photo (For photo, i dont know why the bloody is required, i searched for photo shop 1 hour again with my little boy) and got receipt. He told to call 59059 for activation once my friend (Reference) received confirmation call. He should have verified my alternate number properly.

I could not activate my dongle, as...

I had applied for Airtel Broadband connection but due to non-feasibility of the service near my area, airtel initiated refund. Now, its almost been a month and I have not received the refund yet....

I am using airtel postpaid number from past 6-7 months and initially the bill was calculated correct. But from past two months they are showing some unknown charges in my bill amount and saying that it was because of technical issues. My bill generation date is 9th and i received 977 as my bill amount. Whereas I am using myplan of 399 rs and was having unbilled amount as 99 and roaming services of 95 rs in July month. The bill should not...

Reference my :
A. Dongle no.[protected]
B. Mobile no. [protected]

Despite several complaints to appellate of airtel. No improvement.

Issues faced :
A. Frequent disconnections
B. Horrible speed despite 3g package.
C. Frequent call drop
D. While using dongle, each time a connection takes place, a new popup window of airtel opens and i do not know how much mb gets downloaded...

Date of incident: 9th August' 2016

I was repeatedly being called on my cellphone for last 2 months by Airtel executives to port my number from Vodafone to Airtel citing many benefits and an exclusive plan of rs. 399. The nature of my job requires internet connection 24/7. So keeping in mind Airtel's regular ads on 4G and network ppromise, I finally decided to port on 30th July. My number was successfully ported on 8th August'...

Myself is arun kumar with airtel digital tv id number [protected]. My digital connection has stopped (Error code-14) on 24/07/16 at 15:00 hrs. I called to customer care and enquire about the issue, they informed that someone has called from [protected] (Caller name:-mr. Manish) and he requested to upgrade my stb box and same has been done from airtel end. I was shocked that i did not have given such request still you stopped my connection due...

I've recharged with unlimited data plans with 56 days of validity. But after 2.5GB usage the data lasted. I couldn't able to access further though it was a unlimited plan. And I also seen the balance deductions from my main balance account. I've complained about this issue on AirTel official complaint portal. But I neither get any reply nor assistance....