[Resolved] Airtel — Cheating and consumer service related | |||
From: neeraj srivastava 96/8a, civil lines, jhansi, up, india phone: [protected], [protected] email:[protected]@gmail.com Sir, I have a connection of airtel digital tv id no [protected] at civil lines jhansi up east circle, on 29th june my tv shows no signal i contacted airtel digital tv office they send a technician he told me that your settop box is not working i say it is on garantee but he refuse and charged rs. 350/- for that after the same day once again my tv shows no signal i contacted many times today he came and took away that settop box so i am in great hardship and feels cheated by the local airtel authorityes and from 29th june to till now i am without tv kindly pursu my matter as no one lisining me as i registerd complaint twice of airtel voice system at last i am helpless and thinking to diversify any other brodecaster so help me please and inquiry the matter for charging rs. 350/- in garantee period also. Thanking you Neeraj srivastava Date:[protected] Was this information helpful? | |||
Aug 20, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 12, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 11 July 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 19, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 11 July 2017 We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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