Airtel — CHEATING CUSTOMER WITH OFFERS WHICH DOES NOT EXIST. MIGRATED FROM VODAFONE TO AIRTEL INSPITE OF COMPLAINING NOT TO DO SO. | |||
Hi I was given an offer from Airtel to migrate my current Vodafone number to Airtel for 299 monthly charge which include 3g offer. Since I was pestered by them like anything, I thought of giving a try for both my vodafone numbers. [protected] and [protected]. However when I tried calling the agent ([protected]) They were not readsy to speak in english and was mocking and making fun of me and disconnected my calls more than 5 times. Never had I ever experienced such a horrible behaviour from any reputed organizations. I am also told to pay 299 rs by 23rd as the billing cycle starts from 24th. I did not even use my connection, and before that they want me to make payment and activate a 3g pack by paying extra... I am very satisfied with Vodafone past so many years. I need to rever to my old Vodafone connection ASAP and no bills should be generated as from DAY 1 i am not satisfied with their service. I have already raised a complaint with Airtel Ref15068411. All they say is they regret the inconvenience... I amot going to make any payemnt to Airtel Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 14 May 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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