Airtel — Cheating in Scheme

Address:Ahmedabad, Gujarat

I got massage from Airtel D2h regards the scheme 10+2 i.e. I have to recharge with 10 months rental & I will get the validity of 12 months by recharging of Rs. 2410.00 Yesterday I have done online recharge of 2410.00 but today I come to know that I got the validity only 9.5 months as per my normal package. And when I called @ customer care the executive & senior executive pass the massege that I have already got the benifit so now nothing can be done. The screen shot of the due date also attached herewith. So Request you to resolve my complain & credit my validity in my account. My Airtel Digital TV account number is [protected]
Was this information helpful?
No (0)
Yes (0)
Sep 19, 2015
Updated by shahrikin16
I got massage from Airtel D2h regards the scheme 10+2 i.e. I have to recharge with 10 months rental & I will get the validity of 12 months by recharging of Rs. 2410.00

Yesterday I have done online recharge of 2410.00 but today I come to know that I got the validity only 9.5 months as per my normal package.

And when I called @ customer care the executive & senior executive pass the massege that I have already got the benifit so now nothing can be done.

The screen shot of the due date also attached herewith.

So Request you to resolve my complain & credit my validity in my account.

My Airtel Digital TV account number is [protected]
Mobile No.: [protected]
Complaint comments 

Comments

Dear Customer,

This is with reference to your post dated 19 Sep 2015. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information