Airtel — Complaint against airtel fiber internet service no resolution for 4 days

I am writing to formally lodge a complaint against Airtel Fiber Broadband services due to a persistent internet outage that has lasted for over 4 days. Despite multiple complaints raised through Airtel’s customer care (Service Request No: [[protected]]), there has been no resolution or proper communication from their end.

Details:
- Name: Vasanth G
- Airtel Fiber ID / Registered Number: [[protected]_tn or [protected]]
- Address: [NO 3 OVM STREET, TRIPLICANE, CHENNAI -600005]
- Complaint Date: [12TH MAY 2025]
- Nature of Issue: Complete internet outage since [[protected]]
- Attempts Made: Multiple calls to customer care, no technician visit or resolution

This prolonged disruption has severely impacted my work and daily activities. also This experience has caused significant inconvenience and frustration.I request the Consumer Forum to take necessary action against Airtel for deficiency in service and ensure a prompt resolution, along with compensation for the inconvenience caused.
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
May 16, 2025
Updated by vasanth.bb4
without addressing showing mark as resolved
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54648
    Pending
    0
    Resolved
    21966
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information