Claimed

Airtel Complaints & Reviews

www.airtel.in

2.1

Updated: Oct 10, 2026

Complaints 54829

Resolved

21980

Unresolved

32849

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Service Providers

Airtel

Airtel reviews & complaints page 9

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Airport Trichy

I have requested wifi connection on 10/05/2025 at your Airtel store KK Nagar Trichy. Without feasibility check you have collected 2500 and while installation your people said there is no feasibility.
Executive who sold to me : [protected] Deva, kk nagar branch
Till date I didn't received my refund. They Committed 7 working days from the date of cancellation and now your customer care official said it will take 45 days.br...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

I am writing to formally lodge a complaint against Airtel Fiber Broadband services due to a persistent internet outage that has lasted for over 4 days. Despite multiple complaints raised through Airtel’s customer care (Service Request No: [[protected]]), there has been no resolution or proper communication from their end.

Details:
- Name: Vasanth G
- Airtel Fiber ID / Registered Number: [[protected]_tn...

Helpful

Found this helpful?

Write a comment

Hello sir,
I took an Airtel Xstream Black connection on January 20, 2025. The Airtel guys come to our colony every day, and when I spoke to them, they said, We'll take care of the registration, and we'll install it within a day of registration.And they did. But from the day I got it, I started having problems with the Wi-Fi and DTH. Initially, I used to complain to the people who gave me the connection, but they didn't pay attention....

Helpful

Found this helpful?

Write a comment

I am requesting to cancel my Airtel E-Sim Number: [protected] respectively. I have already raised the cancelation request through their airtel mail id - [protected]@airtel.com twice but it wasn’t cancelled, or any further action or remedy was not taken.
Airtel Black cancellation request was given at first through their airtel official mail id, then I received a call from their side along with the airtel black cancellation I requested for...

Helpful

Found this helpful?

Write a comment

I have recharged my mobile number 4 days ago but the unlimited 5g internet not working to my prepaid plan
Mobile no -[protected]
So plz solve the unlimited 5g internet problem...

Helpful

Found this helpful?

Write a comment

Website: Airtel telecommunication

I hope this letter finds you well. I am writing to formally raise a complaint regarding the issue I am facing with my recent recharge and change to the postpaid plan.

On [March 24 2025], I recharged my prepaid Airtel account with ₹649 for a [unlimited local std and roming, 2GB data per day, 56 days validity and 100 sms per day]. However, due to an unfortunate error on my part, I inadvertently switched my account to a postpaid...

Helpful

Found this helpful?

Write a comment

ID[protected], Requested for installation on 22nd march 2025 and received the confirmation SMS received as well for installation on 22nd march 2025, But till date the installation is not completed till date nor received the call from any of the team members.
No proper customer escalation matrix, No proper response from customer care support line.
It's a routine message being generated by Airtel again and again, instead...

Helpful

Found this helpful?

Write a comment

Dear Consumer Forum Team,

I am writing to formally lodge a complaint against Airtel for the unauthorized suspension of my mobile number [protected], which I have been using for the past 14-15 years.

Despite completing the KYC process earlier, my number has been suspended without any prior notice or valid justification. This number is linked to my Aadhaar card and bank accounts, making it critical for my personal...

Helpful

Found this helpful?

Write a comment

I use an airtel prepaid sim. My sim got suspended out of nowhere. When I called their customer care, they said ref verification of my number is required that is EKYCI followed their steps and I was told that my services will be activated in two hours, but Dad did not happen again, call them, and they said now the services will be restored in 24 hours. after four hours. I called them again This time they said that I have to visit their off-line...

Helpful

Found this helpful?

Write a comment

Address: Gurgaon

For mobile phone services I am getting UCC and raised several complaints but they are always closed giving irresponsible vague reply that their records don't show any such UCC where as they claim to be first fight against spam network and DTH service is not far behind their charges for reinstallation with new odu is 600 all inclusive and cable at actual 8 Rs mtr as confirmed at the time of placing request[protected] but their installation...

Helpful

Found this helpful?

Write a comment

For past 7 months I am visiting airtel showroom to add my wife number into my family group postpaid plan. They are not responding properly, instead of adding my wife number into my family cug postpaid plan. They changed my bill plan from Rs. 999 to Rs. 1199. They fooled me to do their sales target. Now again they are asking to upgrade into another for adding my wife number into my postpaid group plan. So many complaints I did, so many emails...

Helpful

Found this helpful?

Write a comment

Address: AIRTEL, 1-8-437, 438 & 445, Splendid Towers Opp begumpet Police Station, Huda Road, Begumpet, Hyderabad - 500016,

I am using a corporate SIM. Since I am retired now, the company where I was working has given authorization to release the SIM on my name.

Despite all formalities completed, AIRTEL is not accepting the port request, nor they are rejecting my application....

Helpful

Found this helpful?

Write a comment

Address: Chennai

I am writing to formally lodge a complaint against Airtel Xtream Fibre regarding a breach of promised internet speeds under my subscribed plan. Despite paying for a 200 Mbps plan with a 1:1 speed ratio (upload = download speeds), I have been experiencing unacceptable upload speeds of 4–10 Mbps for the past two months.

Complaint Details:
Service Provider: Airtel Xtream Fibre
Plan: 200 Mbps Annual Pack (Paid in...

Helpful

Found this helpful?

Write a comment

Address: 6/29 Prakash Nagar Shahganj Agra UP

I am writing to report a serious issue with Airtel regarding the re-KYC process for my mobile number **[protected]**. My outgoing services have been barred since 3rd January 2025 due to pending re-KYC, and despite multiple attempts to resolve this, no solution has been provided Key Details:
- Re-KYC Reference ID: RV[protected]L
- Date of KYC Initiation: 3rd January 2025
- Service Provider: Airtel
- Circle: Uttar...

Helpful

Found this helpful?

Write a comment

Hallo Team,

I have recharged mobile prepaid plan with Rs.121 on 31st Dec 2024. It is visible in the Transaction History but the app dashboard mentions pan expired on 31st Dec 2024.

IVR chat is ridiculous and there is no helpline via email or call. App is pretty complicated in addition to increased plan amount often.

SMS are not reaching the account even after the recharge. In this digital world...

Helpful

Found this helpful?

Write a comment

As basic the operator allowed the port request after my dues were clear and it took 4 days. Everything was fine my number was ported and now they want me to pay my bill cycle in both the telecom company for the porting month.
I went to jio office and showed the dues were clear as I was postpaid customer and I went to Airtel office and they told me my dues were clear. Porting went smooth as there were no dues and now after my becoming...

Helpful

Found this helpful?

Write a comment

Address: Noida, gurgaon

Wifi - [protected]. The internet speed is poor and there's no connectivity 95% of the time. I'd raised a request on nov 18th and no one came to fix till 24th.
I'd cancelled services with them on nov 22nd and my refund is pend8ng because return of router and modem is pending and no one is coming to pick up the device.
I want my return else I will file a case of harresment cuz I have been raising request since the day its been...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Complaint Details:

Issue Summary: Network outage, unresolved service requests, and poor customer service experience.

Date of Network Disconnection: November 12, 2024.

First Service Request Number: [protected] (raised on November 12, 2024).

Issue Reported: Unplanned network outage.
Promise of Resolution: The issue was to be resolved within 3 hours, but service remains disconnected.br...

Helpful

Found this helpful?

Write a comment

Greetings,
My issue is regarding the Login of the Email Address, "[protected]@airtelmail.in", that used to be actively logged in through the website, airtelmail.in, but due to its closure, I have no access to the email ID. This email ID's password and credentials are needed by me as many emails regarding work are still being sent to this particular Email Address and I need to view it.
It would be extremely helpful...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Bharti Telemedia Ltd, Infinity Building, 7th Floor, Sector V, Salt Lake City, Electronics Complex, Kolkata, 700091

Respected Sir/Madam,
I am an Airtel Broadband user with below details.

Name: ASMIT ADAK
Current Address: 8/2/116 Arabinda Sarani, HMV, East Kamalapur, North 24 Parganas, Kolkata, West Bengal, 700028.
Pin code: 700028
Plan: 999 WiFi_200Mbps
DSL Number:[protected]_dsl
A/c Number: [protected]

I am not able to use my broadband since 12:32 PM 30th October, the resolution...

Helpful

Found this helpful?

Write a comment