Claimed

Airtel Complaints & Reviews

www.airtel.in

2.1

Updated: Aug 12, 2026

Complaints 54818

Resolved

21980

Unresolved

32838

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Service Providers

Airtel

Airtel reviews & complaints page 9

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: AIRTEL, 1-8-437, 438 & 445, Splendid Towers Opp begumpet Police Station, Huda Road, Begumpet, Hyderabad - 500016,

I am using a corporate SIM. Since I am retired now, the company where I was working has given authorization to release the SIM on my name.

Despite all formalities completed, AIRTEL is not accepting the port request, nor they are rejecting my application....

Helpful

Found this helpful?

Write a comment

Address: Chennai

I am writing to formally lodge a complaint against Airtel Xtream Fibre regarding a breach of promised internet speeds under my subscribed plan. Despite paying for a 200 Mbps plan with a 1:1 speed ratio (upload = download speeds), I have been experiencing unacceptable upload speeds of 4–10 Mbps for the past two months.

Complaint Details:
Service Provider: Airtel Xtream Fibre
Plan: 200 Mbps Annual Pack (Paid in...

Helpful

Found this helpful?

Write a comment

Address: 6/29 Prakash Nagar Shahganj Agra UP

I am writing to report a serious issue with Airtel regarding the re-KYC process for my mobile number **[protected]**. My outgoing services have been barred since 3rd January 2025 due to pending re-KYC, and despite multiple attempts to resolve this, no solution has been provided Key Details:
- Re-KYC Reference ID: RV[protected]L
- Date of KYC Initiation: 3rd January 2025
- Service Provider: Airtel
- Circle: Uttar...

Helpful

Found this helpful?

Write a comment

Hallo Team,

I have recharged mobile prepaid plan with Rs.121 on 31st Dec 2024. It is visible in the Transaction History but the app dashboard mentions pan expired on 31st Dec 2024.

IVR chat is ridiculous and there is no helpline via email or call. App is pretty complicated in addition to increased plan amount often.

SMS are not reaching the account even after the recharge. In this digital world...

Helpful

Found this helpful?

Write a comment

As basic the operator allowed the port request after my dues were clear and it took 4 days. Everything was fine my number was ported and now they want me to pay my bill cycle in both the telecom company for the porting month.
I went to jio office and showed the dues were clear as I was postpaid customer and I went to Airtel office and they told me my dues were clear. Porting went smooth as there were no dues and now after my becoming...

Helpful

Found this helpful?

Write a comment

Address: Noida, gurgaon

Wifi - [protected]. The internet speed is poor and there's no connectivity 95% of the time. I'd raised a request on nov 18th and no one came to fix till 24th.
I'd cancelled services with them on nov 22nd and my refund is pend8ng because return of router and modem is pending and no one is coming to pick up the device.
I want my return else I will file a case of harresment cuz I have been raising request since the day its been...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Complaint Details:

Issue Summary: Network outage, unresolved service requests, and poor customer service experience.

Date of Network Disconnection: November 12, 2024.

First Service Request Number: [protected] (raised on November 12, 2024).

Issue Reported: Unplanned network outage.
Promise of Resolution: The issue was to be resolved within 3 hours, but service remains disconnected.br...

Helpful

Found this helpful?

Write a comment

Greetings,
My issue is regarding the Login of the Email Address, "[protected]@airtelmail.in", that used to be actively logged in through the website, airtelmail.in, but due to its closure, I have no access to the email ID. This email ID's password and credentials are needed by me as many emails regarding work are still being sent to this particular Email Address and I need to view it.
It would be extremely helpful...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Bharti Telemedia Ltd, Infinity Building, 7th Floor, Sector V, Salt Lake City, Electronics Complex, Kolkata, 700091

Respected Sir/Madam,
I am an Airtel Broadband user with below details.

Name: ASMIT ADAK
Current Address: 8/2/116 Arabinda Sarani, HMV, East Kamalapur, North 24 Parganas, Kolkata, West Bengal, 700028.
Pin code: 700028
Plan: 999 WiFi_200Mbps
DSL Number:[protected]_dsl
A/c Number: [protected]

I am not able to use my broadband since 12:32 PM 30th October, the resolution...

Helpful

Found this helpful?

Write a comment

Address: Sonipat, Haryana

Respected Sir / Madam,

This is to inform you that I have been using Airtel Postpaid number since many years.

I have moved to out of country ( UAE ) for few months, and have kept my Airtel connection active and paying the usual monthly bill.
This is to inform you that I have not been using the Airtel connection for send any SMS, any Call or for any data usage while outside of the country.
br...

Helpful

Found this helpful?

Write a comment

Hi,
I recently purchased Airtel Broadband in Vadodara to ensure smooth service and so I could WFH comfortably.
Customer ID - [protected]
The installation took 3 days when your executive promised it would be done within 4 hours.
Still I believed in Airtel and went ahead. Post installation I had to raise 2 complaints due to slow network but I didn't make big deal because I've been an Airtel customer for...

Helpful

Found this helpful?

Write a comment

Address: Ferozepur-152002

One of my 4g sim stopped working suddenly, when I reached airtel store they told that it is an electronic thing and can stop anytime. I submitted whatever documents were required to reissue a new sim. They took 50 rupee and on top of that forcefully converted my prepaid sim to postpaid saying that is the only option available.

I checked with Airtel customer care and they confirmed that prepaid will be converted to prepaid only.br...

Helpful

Found this helpful?

Write a comment

From 5/07/2024 to still now my Airtel Payment Bank account [protected] is Inactive. My account balance is 4275₹.After contact with them APB customer care informed me that for some security reasons my APB account is on temporary hold. To unlock this account a Biometric transaction will needed from APB Banking Point. But due to some technical issue in APB website biometric transaction procedure failed several times. As a direction of APB care...

Helpful

Found this helpful?

Write a comment

Amount deducted but mobile prepaid connection did not get recharged. Unable to make calls.

Phone# [protected]

Recharge/Bill Payment Details
Payment Status :
Your Payment is Successful
Payment of ₹ 455 received by RechargeZap
Payment ID : [protected]
Recharge/Bill Amount : ₹ 455
04/07/2024 09:27 am...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Srinagar

Dear Sir/Ma'am
My Airtel postpaid sim Chandigarh- nos. not working in J&K. Mob nos [protected], 904...
Amarnath Yatra had also started for last two days. Most peopld are facing problems with airtel. They need to buy new sims while in J&K. Its requested for an urgent action from your end to provide solution to airtel network subscribers. Not able to contact evdn customer care
Lt Col Sukhdev Singh
Srinagar...

Helpful

Found this helpful?

Write a comment

I am writing to formally raise a complaint regarding the unsatisfactory experience I had with Airtel International Roaming (IR) pack purchased for my postpaid phone number [protected]. The INR 2999 pack, which was valid for 10 days, ceased to function properly after the first 5 days, and I did not receive any support from the Airtel team despite their claim of 24x7 customer assistance.
Issue Details:
1. IR Pack Purchase and Validity:br...

Helpful

Found this helpful?

Write a comment

Sir / Madam,

I am writing to seek your assistance in resolving an issue with Airtel regarding an unethically charged add-on data pack.

In the first week of June, I had activated my international roaming pack for my trip to Russia on my mobile number [protected]. However, during my transit in Bahrain on June 1st, I received the following message:

“Alert! You have consumed approximately 100% of the 1.0...

Helpful

Found this helpful?

I have been using Airtel broadband (Airtel Black ID - [protected] )
My internet is not working from last two days. It has been more than 24 hr issue has not been resolved. Even after calling customer care, three time I am not getting any possible resolution and my internet services do not get resumed. I want to close the account and have paid 586 Rs (Payment receipt number[protected] and order number[protected])...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Airtel.com

2023 April i brought Airtel black plan with broadband and DTH.
Today may 1st just one year completed and the dth set of box make a problem .
I make a complaint I got a technician visit and the person said that it's a software issue. It is the device and they are giving a replacement. Yas me to pay 600 rupees since my box one year warranty period has been expired. I don't understand how come this happen exactly on the next month...

Helpful

Found this helpful?

Write a comment

I have a Airtel Prepaid Number, Currently my recharge validity is expiring in couple of days. Additionally, i have account topup balance of 291 Rs. Earlier there used to be an option to reacharge with top-up blance. Airtel currently has dicontinued it and As per airtel support team, Now i can only use it for international call or for other paid calling but cannot use for recharge itseems. Currently that amount is stuck and carrying forward...

Helpful

Found this helpful?

Write a comment