Airtel — Complaint Against Airtel for Unresolved Broadband Issue & Poor Service

Address: At Chhatia Shekh Tola

To
Telecom Regulatory Authority of India

Dear Sir/Madam,

I would like to lodge a formal complaint against Airtel regarding my Airtel Xstream Fiber connection.

**Customer Details:**

* Name: Md Reza Noori
* Registered Mobile Number: [protected]
* Airtel Xstream Fiber ID:[protected]_wifi

**Complaint Details:**
I had raised a complaint with Airtel (Complaint No: [protected]) regarding my internet service issue. I was assured that the problem would be resolved within 24 hours. However, despite multiple follow-ups, there has been **no resolution**.

No service engineer has visited, nor have I received any proper update from Airtel. Shockingly, in previous instances, complaints were closed without resolving the issue.

Due to this negligence, I am facing serious inconvenience in my daily work. This reflects extremely poor service quality and lack of accountability from Airtel.

**Request:**
I request TRAI to kindly intervene in this matter and ensure that:

1. My issue is resolved immediately
2. Strict action is taken against the service provider for poor customer support
3. Compensation is provided for the inconvenience caused

I am attaching all relevant details and complaint references for your review.

I hope for your prompt action in this matter.

Thanking you.

Regards,
Md Reza Noori
Mobile: [protected]