[Resolved] Airtel — Complaint on 4G

kaartheek gejjelli

from Visakhapatnam, Andhra Pradesh

Address:	560078
Website:	Airtel.in

I have 4g sim with 4g handset with full tower and with an 4g symbol and am not able to search any thing in google. It will show no internet connection. When i switch on data sometimes tower will go off and reconnects after 10 to 15 secs. If am doing any transaction then it will hang in the middle itself. Could you please take action on them and ask them to stop ookla advertisement too. Consider this complaint with ookla too. Thank you.

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Jul 24, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 22 June 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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