[Resolved] Airtel — Complaint regarding marketing personnel | |||||
Dear sir/mam, Today at 1.59 i got the cal from the no. [protected] regarding porting out my no. From vodafone to airtel. I was tring to tell the guy regarding the airtel network problem we are facing. But suddenly the call was over took by one of the lady as senior to him, and statrted roughly talikng to me. And spoke very badly and bangged the phone. When i again i called and said this not the way to talk to customer. I can compalint against you. She said go and do nothing will happend, and as you dont have any other work. I think its a recorded call pl. Look in to it as it is very important because its effect the brand value and reputation of airtel. Pl feel free to know for any further detail. Waiting for reply Thanks Regards Nilesh [protected] Was this information helpful? | |||||
May 24, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 18, 2017 Airtel Customer Care's response Dear Nilesh, This is with reference to your post, dated 18 April 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 22, 2017 Airtel Customer Care's response Dear Nilesh, This is with reference to your post dated 18 April 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
1 Comment | |||||
Comments
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
m.no. [protected]