[Resolved] Airtel — Continuous calls for payment follow ups | |||||
Dear Airtel, My 4G LTG number is [protected]. And my payment due is on 25th Jan 2016. I have made the payment on 19th Jan 2016 @ 11.43 AM. In the due course there are several follow ups and disturbance caused by your payment recovery agents. I have been associated with airtel for more than 9 years and have around 4 active connections on my name. In spite of communicating that the calls are disturbing me, they keep on calling for enquiry. This is really causing me a mental trauma. If I cross my due date then you have every right to ask me. but when I have confirmed that I have made the payment, still calling me for confirmations repeatedly is not acceptable. Because of this unethical behavior, I have already requested to cancel my 4G LTE connection. Just wanted to bring this to your notice, that a customer who has been with you for 9 years is leaving you because of your staff who treat the customer like this. Better take care of hiring a right executives and right mannered people. Anyways, you cannot compensate the disturbance caused. I regret the my association with Airtel. Thanks, Arvind Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||||
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This is with reference to your post dated 20 January 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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