[Resolved] Airtel — Customer care refused to block the SIM | |||||
Dear Customer Care Executive, Airtel prepaid SIM of Delhi Cicle has been lost by me on 13/12/2016. SIM number is[protected]U mobile number [protected] IMSI number [protected]. I have already filed a police complaint with delhi police but since i'm out of station I can't get the SIM reissued. I'm unable to block the sim by calling customer care as they are saying that the address mentioned is wrong. Maybe the shopkeeper had written wrong while filling the form. Was this information helpful? | |||||
Jan 29, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Dec 27, 2016 Airtel Customer Care's response Dear Mr. Bariyar, This is with reference to your post dated 26 December 2016. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Dec 29, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 26 December 2016 We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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