[Resolved] Airtel — customer executive

Takshang

from Patna, Bihar

Address:	Palamu, Jharkhand, 822101
Website:	www.airtel.com

One of the pathetic behavior i have ever faced till today. One of airtel customer care executive during the verification of new sim card abused me.
When i call back to airtel customer care one of lady staff told me that call can come from any number for verification, if that person has used such kind of language than file a complain in near by police station.
How it is possible that call can be from ant number she told me that, that no is off any third person.
Now tell me that the number on calling to which the ringing says "airtel me apka swagat hai" how could be the number of some other person.
How such people are recruited and what about their trainings, this is really embarrassing.
These people are just doing nonsenses.
Some serious action should be initited against these kind of employees.

Regards

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Sep 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 24 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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Jul 30, 2017

Updated by Takshang May i know which type of resolution you have shared with me???? Only thing which has been done till now is that i have received a call from your office and one of your representative ask the details about my complain. I want to know, what action has been taken till now regarding my complain.