Airtel — customer service - customer relation

Hi team,

This is arun.

My plan is rs299+ tax but my account keeps debited for rs646.64. I have approached one of your airtel showroom month ago which is in valachery (Near velachery railway station) regarding my billing query that i am paying more. Was informed that he sent an email to deactivate the add on plan so this will not happen again but this month again i am charged for rs 600 so i approached same showroom but did get proper response. Executive called kannan who addressed my issue not customer friendly. He didn't pay attention to my query and was discussing something else with other colleagues. I am not happy with the support received and my issue is still not resolved. Want to cancel my service. Please take this as a special request and do needful.
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Airtel customer support has been notified about the posted complaint.
Jan 03, 2018
madhwaraj53's response
Dear sir,
we are from Bhagwan enterprises, 58/3, industrial suburb, yeshwanthapur,
Bangalore-560022. having airtel number[protected]. which is not working since 14 days. We have given complaint no. 91691544 dtd 25th december 2017. But unfortunately it was not attended by anyone. kindly look into this complaint and do the needful
Jan 09, 2018
Updated by Arun Vasu
Always contact me in my personal number [protected]
Complaint comments 

Comments

Kindly go through the photo attached to see how exactly the country’s best 4G provides speed

We had discontinued our postpaid connection months ago.And last month, even after paying money when we havent used-we asked to disconnect and gave request...Still we are getting bill and they are asking for money...This is not tolerable.
Take immediate action against it.
No.-[protected]
Dear sir,
we are from Bhagwan enterprises, 58/3, industrial suburb, yeshwanthapur,
Bangalore-560022. having airtel number[protected]. which is not working since 14 days. We have given complaint no. 91691544 dtd 25th december 2017. But unfortunately it was not attended by anyone. kindly look into this complaint and do the needful
Hello Team,

I am unable to make out going calls from My mobile number [protected].

Customer team said that "its failed due to cef outgoing blocking"(I am not sure about this issue) .

Many times reached customer care but it didn't resolved.

Please escalate to higher authorities.

Let me know the root cause.

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