[Resolved]  Airtel — Data Breach , my bills are beings sent to unknown who is misusing them.

Address:Bangalore, Karnataka, 560070

Hi,

Trans id : [protected]

Mob no : [protected]

email id : [protected]@gmail.com

I have already raised several complaints regarding the data breach . My bills and details o[censored]sage are being sent to somebody else.
From past 3 months i'm asking to send only to me . while in app still i can see somebody else mail id. I would not pay the bill until this is resolved. else please get paid by whom you providing my bills and details. and though i have been making so many complaints regarding same, i have even visited near by airtel customer center (Kamakya, Banashankri ) i see that the customer care executive said this is was the first time they have the complaint registered so far. this is hilarious! Airtel if you cant maintain the security of bills. how can they handle banking ? very distressed with the service and behaviour.

PFA, have attached the Screenshot from my mobile, where in after trying to change the email id . im unable to do so. even after complaint registration its same.
+1 photos
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Apr 24, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 10, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 10 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Complaint comments 

Comments

Sir,
This is to inform you that i'm facing problem in online transactions on getting otp message.i'm getting delayed messages on otp after one or two days.My no. is [protected].Please airtel resolve this problem as soon as possible.

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